fix problems on Peach Pass GO! 2.0 [iphone]

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—— Run into issues on Peach Pass GO! 2.0? Get help pending when official support gets back to you!

Peach Pass GO! 2.0
Info:
company: State Road & Tollway Authority
: https://www.peachpass.com/mobileapp/
Chat with our AI-based Peach Pass GO! 2.0 Support
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Compatibility issue

Incompatible with password managers

Fix: If the app does not support password managers, manually copy your password from the password manager and paste it into the app. This can be... ⇲

Limited functionality compared to website

Fix: Familiarize yourself with the app's features and see if there are alternative ways to perform tasks that you would typically do on the websi... ⇲
 
Crashes issue

Peach Pass GO! 2.0 crashes when adding/removing vehicles

Fix: Try clearing the app's cache by deleting and reinstalling the app. This can help resolve any corrupted data that may be causing crashes. To... ⇲
 
Settings issue

Error messages when trying to enable auto replenish

Fix: Double-check your payment information in the app. Go to the payment settings and ensure that all details are correct and up to date. If ther... ⇲

Peach Pass GO! 2.0 defaults to Spanish without option to change

Fix: Check your iPhone's language settings. Go to Settings > General > Language & Region and ensure that your preferred language is set to Englis... ⇲

Difficult to change toll mode

Fix: Explore the app's settings thoroughly to find the toll mode options. Sometimes these settings are nested within other menus, so take your ti... ⇲
 
UI issue

Difficult to navigate and use

Fix: Take some time to explore the app's interface. Familiarize yourself with the layout and features. You can also look for any user guides or F... ⇲

Confusing vehicle management

Fix: Take time to explore the vehicle management section of the app. Familiarize yourself with how to add, remove, and edit vehicle information.... ⇲

Overall poor user experience

Fix: Identify specific areas of the app that are causing frustration and make a list. This can help you focus on improving your experience by fin... ⇲
 
Account issue

Inaccurate account information

Fix: Log out of the app and log back in to refresh your account information. This can sometimes resolve discrepancies in the displayed data. OR... ⇲

Peach Pass GO! 2.0 does not show toll activity

Fix: Log out and log back into the app to refresh your account data. This can sometimes resolve display issues with toll activity. OR Check th... ⇲

Peach Pass GO! 2.0 does not recognize email addresses correctly

Fix: Double-check the email address you are entering for typos or errors. Ensure that it is the same email associated with your account. OR If... ⇲
 
Login issue

No Face ID or Touch ID support

Fix: If the app does not support biometric login, you can manually log in each time. To make this easier, ensure your password is saved in the iP... ⇲

Frequent login errors

Fix: Ensure that you are entering the correct username and password. If you are unsure, use the 'Forgot Password' feature to reset your password... ⇲
 
Updates issue

Requires manual login after updates

Fix: Make sure that you are selecting the 'Remember Me' option when logging in. If this option is not available, consider using the iPhone's pass... ⇲
 
Slow issue

Slow balance updates

Fix: Ensure that you have a stable internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the balance u... ⇲
 
Support issue

Customer service is unhelpful

Fix: Utilize online resources such as FAQs or community forums related to the app. Often, other users may have experienced similar issues and can... ⇲
 
Notifications issue

Notifications about low balance are delayed

Fix: Check your notification settings for the app. Go to Settings > Notifications and ensure that notifications for Peach Pass GO! are enabled an... ⇲
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 what users are saying
Bad experience
92.9%

Good experience
5.8%

Neutral
1.3%

~ from our NLP analysis of 550 combined software ratings.

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 Private Data Peach Pass GO! 2.0 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics