fix problems on First Mid [iphone]

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—— Run into issues on First Mid ? Get help pending when official support gets back to you!

First Mid Mobile
Info:
company: First Mid Bank & Trust, N.A.
: https://www.firstmid.com/contact/
: www.firstmid.com
Chat with our AI-based First Mid Support
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Compatibility issue

Limited functionality compared to previous app

Fix: Familiarize yourself with the new app layout and features. Check the app's help section or user guide for tips on how to navigate the new in... ⇲
 
Updates issue

Zelle limits and functionality reduced

Fix: Review the Zelle limits on the First Mid Mobile app. These limits may be set by the bank, and understanding them can help you plan your tran... ⇲
 
Freezing issue

First Mid locks up during bill pay

Fix: Ensure your app is updated to the latest version. Go to the App Store, search for First Mid Mobile, and tap 'Update' if available. OR Try... ⇲
 
Security issue

Frequent password changes required

Fix: Use a password manager to help you create and store complex passwords securely, reducing the need to remember them all. OR Check if there... ⇲

Security session issues

Fix: Log out of the app after each session to ensure your account remains secure. This can help prevent session-related issues. OR Check your... ⇲
 
UI issue

Poor user interface design

Fix: Explore the app's settings to see if there are any customization options that can improve your experience, such as changing themes or layout... ⇲

First Mid only usable in portrait mode

Fix: Check your device settings to ensure that rotation lock is not enabled. Swipe down from the top-right corner of your screen and look for the... ⇲
 
Network issue

Inaccessible during emergencies

Fix: Keep a backup method for accessing your account, such as using a desktop version or having important information saved elsewhere. OR Set... ⇲
 
Crashes issue

System errors and crashes

Fix: Regularly update the app to the latest version to ensure you have the latest bug fixes and improvements. OR If the app crashes, try resta... ⇲
 
Login issue

Fingerprint login feature disabled

Fix: Check your device settings to ensure that Touch ID is enabled. Go to Settings > Touch ID & Passcode and make sure the app is allowed to use... ⇲
 
Account issue

Inconsistent account access

Fix: Log out of the app and log back in to refresh your session. This can sometimes resolve access issues. OR Check for any updates or mainten... ⇲

No pending transaction visibility

Fix: Check if there is a specific section in the app for transaction history or pending transactions. Sometimes, this information is located in a... ⇲
 
Payments issue

Limited features for managing payments

Fix: Explore the app thoroughly to find any hidden features or settings that may allow for better payment management. OR Consider using the ba... ⇲
 
Settings issue

Inability to edit payees on mobile app

Fix: Check if there is an option to manage payees in the app settings or payment section. Sometimes, editing options are located in a different a... ⇲
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 what users are saying
Good experience
98.7%

Neutral
1.3%

Bad experience
0.0%

~ from our NLP analysis of 75 combined software ratings.

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 Private Data First Mid collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics