fix problems on Songstats [iphone]

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—— Run into issues on Songstats? Get help pending when official support gets back to you!

Songstats: Music Analytics
Info:
company: 1001Tracklists
: https://songstats.com
: lab.songstats.com
Chat with our AI-based Songstats Support
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Syncing issue

Facebook Instagram integration issues

Fix: 1. Reconnect Accounts: Go to the settings within the Songstats app and disconnect your Facebook and Instagram accounts. Then, reconnect them... ⇲
 
Payments issue

Limited features in free version

Fix: 1. Explore Available Features: Familiarize yourself with the features available in the free version by checking the app's documentation or h... ⇲

Songstats not functional after payment

Fix: 1. Verify Payment: Check your payment method to ensure the transaction went through. You can do this by going to Settings > Your Name > Subs... ⇲

Requires subscription for full experience

Fix: 1. Evaluate Needs: Assess which features are essential for your use. If the free version meets your needs, continue using it without a subsc... ⇲
 
UI issue

Only shows partial track data

Fix: 1. Check Subscription Status: Ensure that your subscription is active, as some data may only be available to premium users. 2. Refresh Data... ⇲
 
Bugs issue

Inaccurate data tracking

Fix: 1. Check Data Sources: Ensure that the data sources linked to your Songstats account are accurate and up-to-date. 2. Refresh Data: Manually... ⇲
 
Network issue

Difficult navigation and connectivity

Fix: 1. Familiarize with the Interface: Spend some time exploring the app's interface to understand its layout and navigation. Look for a help se... ⇲
 
Features issue

Lack of interaction features

Fix: 1. Explore Existing Features: Check if there are any existing interaction features that you may not be aware of. Look for updates or new fea... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.3%

Bad experience
7.5%

Neutral
4.1%

~ from our NLP analysis of 412 combined software ratings.

 Switch to these Alternatives:
Muso.AI
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DistroKid
Splice: Make more music
Beatport - Music for DJs
Spotify for Artists
Song Stats for Apple Music
Amuse Music Distribution

 Private Data Songstats collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Artist #1 (Monthly): $11.99 First Artist Subscription
  2. Artist #1 + Radio (Monthly): $19.99 First Artist Subscription + Radio
  3. Artist #2 (Monthly): $11.99 Second Artist Subscription
  4. Professional Plan (Monthly): $99.99 Professional Plan Subscription
  5. Label #1 (Monthly): $19.99 First Label Subscription
  6. Artist #3 (Monthly): $11.99 Third Artist Subscription
  7. Artist #1 (Yearly): $119.99 First Artist Subscription (Yearly)
  8. Artist #4 (Monthly): $11.99 Fourth Artist Subscription
  9. Artist #2 + Radio (Monthly): $19.99 Second Artist Subscription + Radio
  10. Artist #5 (Monthly): $11.99 Fifth Artist Subscription