fix problems on Cortext [iphone]

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—— Run into issues on Cortext? Get help pending when official support gets back to you!

Cortext
Info:
company: Imprivata, Inc.
: https://www.imprivata.com/cortext
: www.imprivata.com
Chat with our AI-based Cortext Support
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Slow issue

Slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi or cellular network. You can test your connection by opening a... ⇲
 
Notifications issue

Delayed notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Cortext. Ensure that notifications are enabled and that the alert style is... ⇲
 
Crashes issue

Crashes during use

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for Cortext. Install any available updates. 2. Resta... ⇲
 
Login issue

Inability to log in or out

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data. 2. Restart t... ⇲
 
Network issue

Poor connectivity

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi or cellular network. You can test your connection by opening a... ⇲
 
Battery issue

High battery consumption

Fix: 1. Check battery usage: Go to Settings > Battery and check which apps are consuming the most battery. If Cortext is using a lot, consider li... ⇲

Cortext consumes excessive battery life

Fix: 1. Check battery usage: Go to Settings > Battery and see which apps are consuming the most battery. If Cortext is high, consider limiting it... ⇲
 
UI issue

User interface issues

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for Cortext. Install any available updates that may... ⇲

Inability to toggle between tabs smoothly

Fix: 1. Restart the app: Force close the app and reopen it to refresh the tab functionality. 2. Update the app: Go to the App Store and check for... ⇲
 
Customization issue

No dictation feature

Fix: 1. Use the built-in iPhone dictation: Tap the microphone icon on the keyboard to use the dictation feature available on iOS. 2. Check for ap... ⇲

No medical dictionary

Fix: 1. Use a third-party medical dictionary app: Download a medical dictionary app from the App Store that can be used alongside Cortext. 2. Che... ⇲
 
Audio issue

Inconsistent alert sounds

Fix: 1. Check notification settings: Go to Settings > Notifications > Cortext and ensure that the alert sounds are set correctly. 2. Restart the... ⇲

Inability to override silent mode

Fix: 1. Check app notification settings: Go to Settings > Notifications > Cortext and ensure that sounds are enabled. 2. Use the volume buttons:... ⇲
 
Compatibility issue

No Apple Watch app

Fix: 1. Use the iPhone app: While waiting for an Apple Watch app, continue using Cortext on your iPhone for full functionality. 2. Check for upda... ⇲
 
Search issue

Difficulty locating contacts

Fix: 1. Use the search function: Tap on the search bar within the app to quickly locate contacts by name. 2. Organize contacts: Consider organizi... ⇲
 
Messages issue

Messages delivered late

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can delay message delivery. 2. Restart... ⇲

Messages often do not load

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi or cellular network. 2. Restart the app: Force close the app a... ⇲
 
Support issue

Lack of support for bug reporting

Fix: 1. Use in-app feedback: If available, use any feedback option within the app to report bugs directly. 2. Keep a log: Document any bugs you e... ⇲

Unresponsive customer support

Fix: 1. Use in-app support features: If available, check for any help or support options within the app. 2. Look for FAQs: Visit the app's websit... ⇲
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 what users are saying
Bad experience
89.2%

Good experience
10.8%

Neutral
0.0%

~ from our NLP analysis of 37 combined software ratings.

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 Private Data Cortext collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • User Content