fix problems on Nexxt Home [iphone]

—— Run into issues on Nexxt Home? Get help pending when official support gets back to you!

Nexxt Home

Info:

company: Accvent LLC

: http://support.nexxtsolutions.com

Chat with our AI-based Nexxt Home Support

🛠️ Common Nexxt Home Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Nexxt Home is slow and unresponsive after iOS update

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲

Notifications stopped working

Fix: 1. Check notification settings: Go to Settings > Notifications > Nexxt Home. Ensure that 'Allow Notifications' is turned on and that the ale... ⇲

Camera issue

Camera goes offline after a week

Fix: 1. Check camera power source: Ensure that the camera is plugged in or has sufficient battery if it’s battery-operated. If it’s powered by ba... ⇲

Network issue

Smart bulbs frequently go offline

Fix: 1. Check Wi-Fi signal strength: Ensure that your smart bulbs are within range of your Wi-Fi router. If they are too far away, consider movin... ⇲

Nexxt Home fails to connect to Wi-Fi

Fix: 1. Check Wi-Fi credentials: Ensure that you are entering the correct Wi-Fi password when prompted in the app. Double-check for typos. 2. Res... ⇲

Difficulties connecting to Wi-Fi

Fix: 1. Ensure Wi-Fi is enabled: Go to Settings > Wi-Fi and make sure Wi-Fi is turned on. Also, ensure you are within range of your Wi-Fi network... ⇲

Bugs issue

Light bulb turns on unexpectedly after power outage

Fix: 1. Check bulb settings: Open the Nexxt Home app and check the settings for the affected bulb. Look for options related to power restoration... ⇲

Countdown timer stopped working

Fix: 1. Restart the app: Close the Nexxt Home app completely and reopen it to see if the countdown timer starts functioning again. 2. Check for a... ⇲

Inconsistent smart bulb behavior

Fix: 1. Check for firmware updates: Open the Nexxt Home app and check if there are any firmware updates available for your smart bulbs. Keeping t... ⇲

Video issue

Video display issues in full screen

Fix: 1. Restart the app: Close the Nexxt Home app completely and reopen it. This can help resolve temporary glitches affecting video playback. 2.... ⇲

Customization issue

Nexxt Home lacks party mode

Fix: 1. Use a workaround: Create a scene in the app that mimics a party mode by setting multiple lights to different colors and brightness levels... ⇲

Support issue

Customer service communication issues

Fix: 1. Use in-app support: Check if the Nexxt Home app has a support or help section that provides FAQs or troubleshooting tips that may resolve... ⇲

Compatibility issue

Nexxt Home does not support 5GHz band

Fix: 1. Switch to 2.4GHz: If your router supports dual-band, switch your device to connect to the 2.4GHz band instead of the 5GHz band, as the ap... ⇲

UI issue

Nexxt Home shows annoying tips that cannot be removed

Fix: 1. Check settings: Look in the app settings for an option to disable tips or tutorials. Some apps have a toggle to turn off these notificati... ⇲

Downloads issue

Nexxt Home fails to download

Fix: 1. Check storage space: Go to Settings > General > iPhone Storage to ensure you have enough space available for the app to download. If stor... ⇲