fix problems on Willow Bridge Properties [iphone]

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—— Run into issues on Willow Bridge Properties? Get help pending when official support gets back to you!

Willow Bridge Properties
Info:
company: Willow Bridge Property Company
: https://www.gozego.com/platform/zego-mobile-doorman/
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Syncing issue

messages from old building reappearing

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find the app, and tap on it. Select 'Delete App' to remove it, then reinstall... ⇲
 
Bugs issue

mold issue not addressed

Fix: 1. Document the issue: Take photos and notes about the mold problem and gather any communication you've had regarding it. 2. Use the app's... ⇲

water shut off frequently

Fix: 1. Document the issue: Keep a record of when the water shuts off and any communication you've had regarding it. 2. Use the app's messaging... ⇲
 
Messages issue

messaging portion completely broken

Fix: 1. Restart the app: Close the app completely and reopen it to see if the messaging feature works again. 2. Reinstall the app: Delete the ap... ⇲

bulletin board messages disappearing

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find the app, and tap on it. Select 'Delete App' to remove it, then reinstall... ⇲
 
Support issue

no response from customer service

Fix: 1. Check for alternative contact methods: Look for an email address or phone number on the property management's website or within the app.... ⇲
 
UI issue

checkbox for terms of use missing

Fix: 1. Restart the app: Close and reopen the app to see if the checkbox appears. 2. Reinstall the app: Delete the app and reinstall it from the... ⇲

reservation pages partially blank in dark mode

Fix: 1. Switch to light mode: Go to Settings > Display & Brightness and select 'Light' mode to see if the reservation pages display correctly. 2... ⇲

text box cannot be closed

Fix: 1. Tap outside the text box: Try tapping on a blank area of the screen to see if the keyboard or text box closes. 2. Restart the app: Close... ⇲

continue button grayed out

Fix: 1. Ensure all required fields are filled: Check if there are any fields that need to be completed before the continue button becomes active.... ⇲
 
Registration issue

guest registration feature not working

Fix: 1. Check for app updates: Go to the App Store and see if there are any updates available for the app. Update if necessary. 2. Restart the a... ⇲
 
Login issue

password reset errors

Fix: 1. Ensure you are using the correct email address associated with your account. 2. Check your spam/junk folder for the password reset email... ⇲
 
Loading issue

loading page indefinitely when changing password

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. 2. Force close the app and reopen it to see if th... ⇲
 
Notifications issue

unable to mute notifications

Fix: 1. Check app settings: Open the app and navigate to settings or preferences to see if there is an option to mute notifications. 2. Adjust i... ⇲
 
Crashes issue

Willow Bridge Properties crashes on iPhone 12

Fix: 1. Update the app: Go to the App Store and check for any available updates for the app. 2. Restart your iPhone: Press and hold the power bu... ⇲

Willow Bridge Properties crashes when adding reservation date

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue resolves. 2. Check for app updates: Go to the App Store and... ⇲

not able to use at all

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲
 
Security issue

password entry security concerns

Fix: 1. Use a password manager: Consider using a password manager app to securely store and generate strong passwords. 2. Change your password:... ⇲
 
Freezing issue

Willow Bridge Properties freezes every time opened

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲
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 what users are saying
Good experience
86.2%

Bad experience
11.4%

Neutral
2.4%

~ from our NLP analysis of 1,408 combined software ratings.

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 Private Data Willow Bridge Properties collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics