fix problems on Stridekick Activity Challenges [iphone]

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—— Run into issues on Stridekick Activity Challenges? Get help pending when official support gets back to you!

Stridekick Activity Challenges
Info:
company: Stridekick Inc
: https://www.stridekick.com/
: www.stridekick.com
Chat with our AI-based Stridekick Activity Challenges Support
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Syncing issue

Slow syncing with Fitbit

Fix: Ensure that your Fitbit device is properly connected to the Stridekick app. Go to the app settings and disconnect, then reconnect your Fitbi... ⇲
 
Slow issue

Lagging issues when posting or replying

Fix: Try closing the Stridekick app completely and then reopening it. This can help clear any temporary glitches causing lag. OR Ensure that y... ⇲

Long calculation time for challenge results

Fix: Be patient and allow the app some time to process results, especially after a challenge ends. Avoid closing the app during this time to prev... ⇲
 
Notifications issue

No notifications for challenge updates

Fix: Check your notification settings in the Stridekick app to ensure that challenge updates are enabled. Look for any specific settings related... ⇲
 
Customization issue

Inability to invite friends to existing challenges

Fix: Create a new challenge and invite your friends from the start. This may be a workaround if you cannot add them to existing challenges. OR... ⇲

Limited challenge variety

Fix: Explore the app for any seasonal or special challenges that may not be immediately visible. Sometimes, these are offered at specific times o... ⇲

No option for collective targets in challenges

Fix: Set a group goal outside the app and track it manually. Use a shared document or group chat to keep everyone updated on progress towards the... ⇲

No emoji reactions for encouragement

Fix: Use text-based encouragement in the chat to motivate participants. Create a list of encouraging phrases to share during challenges. OR Su... ⇲
 
Settings issue

Old challenges not automatically archived

Fix: Manually archive old challenges by going to the challenge section in the app and selecting the option to archive or hide completed challenge... ⇲
 
Bugs issue

Badges not awarded despite completing challenges

Fix: Check if there are any specific criteria for earning badges that you may not have met. Review the badge requirements in the app. OR Try l... ⇲
 
UI issue

Cluttered chat section due to old challenges

Fix: Manually delete or mute old challenge chats to reduce clutter. Go to the chat section, swipe left on the chat you want to delete, and select... ⇲

Lack of visual elements in challenges

Fix: Provide feedback within the app about desired visual elements. In the meantime, use external tools (like a spreadsheet or a visual app) to t... ⇲

Inability to see which badges have been earned

Fix: Check the profile or achievements section of the app, as it may list earned badges. If not visible, consider taking screenshots of badges as... ⇲
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 what users are saying
Good experience
70.0%

Bad experience
22.0%

Neutral
8.0%

~ from our NLP analysis of 677 combined software ratings.

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 Private Data Stridekick Activity Challenges collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data