fix problems on HomeTrust [iphone]

​

—— Run into issues on HomeTrust ? Get help pending when official support gets back to you!

HomeTrust Mobile Banking
Info:
company: HomeTrust Bank
: https://www.htb.com/service/
: www.htb.com
Chat with our AI-based HomeTrust Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

inaccurate balance display

Fix: Log out of the app and log back in to refresh your account information. This can often resolve temporary discrepancies in balance display. A... ⇲
 
Slow issue

slow loading times

Fix: Clear the app's cache by going to Settings > HomeTrust Mobile Banking and selecting 'Clear Cache' if available. This can help improve loadin... ⇲
 
Updates issue

inconsistent transaction updates

Fix: Log out of the app and log back in to refresh your transaction history. This can help in syncing the latest transactions. Additionally, chec... ⇲

unresponsive app after updates

Fix: After an update, restart your iPhone to ensure that all new files are properly loaded. If the app remains unresponsive, try uninstalling and... ⇲
 
Security issue

security question prompts on every login

Fix: Check if there is an option in the app settings to remember your device or to disable security questions for future logins. This may help re... ⇲
 
Crashes issue

HomeTrust crashes or fails to open

Fix: Ensure that your app is updated to the latest version available in the App Store. If it is already updated, try uninstalling and reinstallin... ⇲
 
Settings issue

difficulties with bill pay setup

Fix: Follow the in-app instructions carefully for setting up bill pay. If you encounter issues, try restarting the app and attempting the setup a... ⇲
 
Support issue

poor customer support

Fix: Utilize the app's FAQ or help section for common issues and solutions. This can often provide immediate assistance without needing to contac... ⇲
 
Payments issue

inability to deposit checks

Fix: Ensure that you are following the correct procedure for check deposits as outlined in the app. Make sure the check is properly endorsed and... ⇲

poorly managed loan payment process

Fix: Review the loan payment process in the app and ensure that you are following all steps correctly. If you encounter issues, try logging out a... ⇲
 
Notifications issue

lack of transaction notifications

Fix: Check the app settings to ensure that notifications are enabled. Go to Settings > Notifications > HomeTrust Mobile Banking and make sure tha... ⇲
 
UI issue

user interface not intuitive

Fix: Take some time to explore the app and familiarize yourself with its layout. Look for a help or tutorial section within the app that may prov... ⇲
 
Compatibility issue

incompatibility with new iOS versions

Fix: Check for updates to the HomeTrust Mobile Banking app in the App Store. Developers often release updates to ensure compatibility with the la... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
95.8%

Bad experience
2.2%

Neutral
1.9%

~ from our NLP analysis of 3,254 combined software ratings.

 Switch to these Alternatives:
Member One FCU Mobile
Champion CU Mobile Banking
Telco Mobile
MountainCU Mobile
Freedom First Mobile
Carter Bank Mobile
URW Community FCU
Blue Eagle Credit Union
NCFBINS
ValleyStar Credit Union

 Private Data HomeTrust collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics