fix problems on Filmic Pro－Video Camera [iphone]

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—— Run into issues on Filmic Pro－Video Camera? Get help pending when official support gets back to you!

Filmic Pro－Video Camera
Info:
company: Bending Spoons Apps ApS
: http://www.filmicpro.com/support/
: www.filmicpro.com
Chat with our AI-based Filmic Pro－Video Camera Support
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Payments issue

Inability to export captured video without subscription

Fix: If you have captured videos that you need to export, consider using a different video editing app that allows for exporting without a subscr... ⇲

Inability to access footage without subscription

Fix: If you have footage that you need to access, consider temporarily subscribing to export your files, then canceling afterward if you do not w... ⇲
 
Bugs issue

Gimbal functions do not work properly

Fix: Ensure that your gimbal is properly calibrated and that the app has the necessary permissions to access the gimbal. You can usually find cal... ⇲

Frequent bugs with saving files

Fix: Check your device's storage space to ensure you have enough available memory for saving files. Go to Settings > General > iPhone Storage to... ⇲
 
Updates issue

Legacy version lacks updates and support

Fix: Consider upgrading to the latest version of Filmic Pro if you are using a legacy version. The latest version will have the most recent featu... ⇲

Lack of certain features in legacy version

Fix: Consider upgrading to the latest version of Filmic Pro to access the full range of features. The latest version will have enhancements and n... ⇲

Unclear communication regarding updates and features

Fix: Regularly check the app's official website or social media channels for announcements regarding updates and new features. This can help you... ⇲
 
Freezing issue

Filmic Pro－Video Camera freezes during video review

Fix: Clear the app's cache by deleting and reinstalling the app. This can help remove any corrupted data that may be causing the freeze. Make sur... ⇲
 
Compatibility issue

Inconsistent performance with external devices

Fix: Ensure that all external devices are fully charged and properly connected. Check the compatibility of the external device with Filmic Pro to... ⇲

Limited functionality for non-Pro iPhone models

Fix: If you are using a non-Pro iPhone model, consider adjusting your expectations regarding the app's capabilities. Focus on using features that... ⇲
 
Settings issue

Microphone settings revert after closing app

Fix: Check if there is an option to save your settings within the app. Some apps have a 'Save Settings' feature that needs to be activated. OR... ⇲
 
UI issue

Analytics functions disappear quickly

Fix: Check the app settings to see if there is an option to enable or extend the duration of analytics display. Some apps allow you to customize... ⇲

Poor user experience with subscription transition

Fix: Take time to familiarize yourself with the new subscription model by reviewing the app's documentation or help section. Understanding the ch... ⇲
 
Video issue

Frame drops in various frame rates

Fix: Lower the resolution or frame rate settings in the app to see if that improves performance. This can help reduce the load on your device's p... ⇲
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 what users are saying
Good experience
62.9%

Bad experience
33.2%

Neutral
4.0%

~ from our NLP analysis of 8,540 combined software ratings.

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 Private Data Filmic Pro－Video Camera collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics

  Cost of Subscriptions
  1. Filmic Weekly With Free Trial: $1.99 Create incredible movies from your phone
  2. Filmic Weekly With Free Trial: $2.99 Create incredible movies from your phone
  3. Filmic Weekly: $2.99 Create incredible movies from your phone
  4. Creator Weekly with Free Trial: $9.99 Unlock all the power of our creative suite
  5. Cinematographer Kit: $13.99 Live control of color and tone for a professional look and seamless integration into a colorist's workflow. Includes support for FiLMiC Log, a first for mobile video.
  6. Filmic Pro with Free Trial: $9.99 Unlock all the power of our creative suite
  7. Filmic Yearly With Free Trial: $39.99 Create incredible movies from your phone
  8. Filmic Weekly With Free Trial: $2.99 Create incredible movies from your phone
  9. Creator Weekly: $9.99 Unlock all the power of our creative suite
  10. Director Weekly w/ Free Trial: $4.99 Create incredible movies from your phone