—— Run into issues on Anker? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for app updates: Open the App Store, tap on your profile icon at the top right, and scroll down to see if Anker has any available upda... ⇲
Fix: Reset your password: If you are consistently getting incorrect password prompts, try resetting your password through the app or website. Fol... ⇲
Fix: Check Bluetooth settings: Go to Settings > Bluetooth on your iPhone and ensure that Bluetooth is enabled. Also, check if the Anker device is... ⇲
Fix: Ensure devices are powered on: Make sure that the Anker devices you are trying to connect are powered on and in pairing mode. Refer to the d... ⇲
Fix: Check app permissions: Ensure that the Anker app has the necessary permissions to control devices remotely. Go to Settings > Privacy and che... ⇲
Fix: Check for app updates: Ensure that you have the latest version of the Anker app, as new features may be added in updates. Go to the App Stor... ⇲
Fix: Check app settings: Look for any settings within the Anker app that may allow you to enable usage and charge history tracking. This may be f... ⇲
Fix: Enable 'Remember Me' option: When logging in, look for a 'Remember Me' or 'Stay logged in' checkbox and ensure it is checked before logging... ⇲
Fix: Review app permissions: Go to Settings > Privacy on your iPhone and review the permissions granted to the Anker app. Disable any permissions... ⇲
Fix: Ensure stable internet connection: Make sure your iPhone is connected to a stable Wi-Fi network before attempting to update the firmware of... ⇲
Fix: Check app settings: Look for any settings related to graph display or scaling within the app. Adjust these settings to see if you can stabil... ⇲
Fix: Check for app updates: Ensure you have the latest version of the Anker app, as new features may be added in updates that could include viewi... ⇲
Fix: Check for app updates: Ensure you have the latest version of the Anker app, as updates may improve device color representation. OR Use ex... ⇲
Fix: Use a calculator: If the app does not allow easy input for time, consider using a calculator to determine the time and then input it into th... ⇲
Fix: Check app settings: Look for any settings related to power consumption tracking within the app and enable them if available. OR Use exter... ⇲
Fix: Check notification settings: Go to Settings > Notifications > Anker and ensure that notifications are enabled and set to show in the Notific... ⇲
Fix: Check device settings: Look for any settings within the Anker app that may allow you to set an auto-off feature for low battery conditions.... ⇲