fix problems on New Horizon [iphone]

—— Run into issues on New Horizon? Get help pending when official support gets back to you!

New Horizon: Sleep Meditations

Info:

company: New Horizon Holistic Centre

: http://www.newhorizonholisticcentre.co.uk/

: www.newhorizonholisticcentre.co.uk

Chat with our AI-based New Horizon Support

🛠️ Common New Horizon Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Playlist feature does not work properly

Fix: 1. Restart the App: Close the New Horizon app completely and then reopen it. This can often resolve minor glitches. 2. Check for Updates: G... ⇲

No family sharing for subscriptions

Fix: 1. Check Subscription Settings: Go to your iPhone settings, tap on your name at the top, then tap on 'Subscriptions'. Check if the New Horiz... ⇲

Notifications issue

Automatic subscription renewal without clear notification

Fix: 1. Manage Subscription Notifications: Go to Settings > [your name] > Subscriptions. Here, you can see your subscriptions and their renewal d... ⇲

Payments issue

High subscription cost

Fix: 1. Look for Discounts: Check the app or its website for any promotional offers or discounts that may be available for new subscribers. 2. E... ⇲

Audio issue

Periods of silence in recordings can be confusing

Fix: 1. Provide Feedback: While you cannot contact developers, you can leave a review in the App Store mentioning the issue. This may prompt them... ⇲

Crackling sound effect in some stories

Fix: 1. Check Audio Settings: Go to your iPhone settings and check the audio settings. Ensure that the volume is set appropriately and that any s... ⇲

Customization issue

Limited variety of stories requested by users

Fix: 1. Explore Other Apps: If the variety of stories is a significant concern, consider exploring other meditation apps that offer a wider range... ⇲

Need for more specific themed stories like unicorns and mermaids

Fix: 1. Explore Other Apps: Look for other meditation apps that specialize in themed stories, particularly those that focus on children or fantas... ⇲