fix problems on StayFriends [iphone]

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—— Run into issues on StayFriends? Get help pending when official support gets back to you!

StayFriends
Info:
company: Stroeer Connections GmbH
: http://www.stayfriends.de
Chat with our AI-based StayFriends Support
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Messages issue

Cannot send a message with a picture from the library

Fix: Check the app permissions. Go to your iPhone settings, scroll down to StayFriends, and ensure that it has permission to access your Photos.... ⇲

Cannot add photos to messages

Fix: Check the app permissions to ensure it has access to your Photos. Go to Settings > StayFriends and enable photo access if it is disabled.... ⇲
 
Login issue

Unable to log in

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you have forgotten your password, use t... ⇲
 
Registration issue

Create an account isn't working

Fix: Ensure that you are filling out all required fields correctly. Check for any error messages that may indicate what is wrong. Make sure your... ⇲
 
Customization issue

Profile editing is limited

Fix: Check if you are using the latest version of the app, as updates may include expanded profile editing features. Update the app if necessary.... ⇲

Limited profile customization options

Fix: Explore all available options in the profile settings. Sometimes, customization options may be located in different sections of the profile... ⇲
 
Account issue

StayFriends limited to Gold members

Fix: Review the features available to non-Gold members. Familiarize yourself with what is included in the free version and consider if upgrading... ⇲
 
Bugs issue

Bugs make the app of limited use

Fix: Check for updates to the app, as developers often release patches for known bugs. Go to the App Store and update if necessary. OR If bugs... ⇲

Basic functionality

Fix: Familiarize yourself with the app's features by exploring the help or tutorial sections, if available. This can help you understand how to u... ⇲

Limited features

Fix: Review the app's documentation or help section to understand what features are available and how to access them. Sometimes features are not... ⇲
 
Network issue

Connection error when viewing pictures

Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if the issue persists. OR If the connect... ⇲
 
Compatibility issue

Needs iPad version

Fix: Use the iPhone version on your iPad in compatibility mode. You can do this by downloading the app from the App Store on your iPad, which wil... ⇲
 
Notifications issue

No push notifications

Fix: Check your notification settings for the app. Go to Settings > Notifications > StayFriends and ensure that notifications are enabled. OR... ⇲
 
Syncing issue

Cannot copy contacts to address book

Fix: Check if the app has permission to access your contacts. Go to Settings > StayFriends and ensure that Contacts access is enabled. OR If p... ⇲
 
Uploads issue

Cannot add photos from iPhone or iPad

Fix: Ensure that the app has permission to access your Photos. Go to Settings > StayFriends and enable photo access if it is disabled. OR Try... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
33.3%

Good experience
33.3%

Neutral
33.3%

~ from our NLP analysis of 18 combined software ratings.

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 Private Data StayFriends collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Goldplus: $35.99 Goldplus-Mitgliedschaft
  2. Gold M: $23.99 Gold-Mitgliedschaft