—— Run into issues on NoBroker Rent, Buy, Sell Flats? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To improve communication, try to establish a clear communication channel with your Relationship Manager (RM). Use the in-app messaging featu... ⇲
Fix: Keep a record of your experiences with the service. Note down specific instances of inconsistency and use this information to provide feedba... ⇲
Fix: Set specific deadlines for responses when you communicate with your RM. For example, you can say, 'I would appreciate a response by [specifi... ⇲
Fix: Use the app’s messaging feature to request direct contact information from your RM. Explain that you would like to communicate directly with... ⇲
Fix: Before proceeding with any service, ask your RM for detailed explanations of what is included. Request written confirmation of services to a... ⇲
Fix: Confirm your scheduled visits a day in advance with your RM to ensure they are still on track. This can help reduce last-minute cancellation... ⇲
Fix: If you encounter unprofessional behavior, document the incident with details such as date, time, and nature of the behavior. Use this inform... ⇲
Fix: Keep a record of all promises made by your RM. If services are not delivered, refer back to this documentation when discussing the issue wit... ⇲
Fix: Set reminders for yourself to follow up with your RM if you haven’t heard back within a specified timeframe, such as a week. OR Use the a... ⇲
Fix: Seek out specific resources or sections in the app that cater to NRI customers. Look for FAQs or support articles that address common concer... ⇲
Fix: Communicate your availability clearly to your RM and request that they schedule meetings or calls during those times. OR If your RM is un... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for NoBroker, and check for updates. Install any availabl... ⇲
Fix: Double-check all documents before submission. Create a checklist of required documents and ensure everything is accurate and complete. OR... ⇲
Fix: Try reaching out through multiple channels, such as in-app messaging, email, or phone calls. If one method fails, another may succeed. OR... ⇲
Fix: Review your invoices carefully and compare them with the services you received. If you find discrepancies, document them and raise the issue... ⇲
Fix: Opt-out of promotional communications through the app settings. Look for a section related to notifications or marketing preferences. OR... ⇲
Fix: Ensure you have a stable internet connection before the virtual visit. Test your connection speed and switch to a wired connection if possib... ⇲
Fix: Check the app settings for an option to update your registered information. Follow the prompts to make changes. OR If you cannot change t... ⇲
Fix: Clear the app’s cache by going to your iPhone settings, selecting the app, and choosing to clear cache or data if available. This can help i... ⇲
Fix: Familiarize yourself with the app’s layout by exploring all features and settings. This can help you navigate more efficiently. OR Provid... ⇲