fix problems on EquityZen [iphone]

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—— Run into issues on EquityZen? Get help pending when official support gets back to you!

EquityZen
Info:
company: EquityZen, Inc.
: https://equityzen.com/contact/
Chat with our AI-based EquityZen Support
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Support issue

Customer service is limited

Fix: Utilize the in-app help or FAQ section if available. This may provide answers to common questions without needing to contact customer servic... ⇲

Zero customer support

Fix: Look for any available self-help resources within the app, such as FAQs or user guides, which may provide assistance without needing direct... ⇲
 
Features issue

Scarce investment offerings

Fix: Regularly check the app for new investment opportunities, as offerings may change over time. Set a reminder to review the app weekly or mont... ⇲
 
Login issue

Frequent login required

Fix: Ensure that you are not logging out of the app manually. If you are, try to stay logged in to avoid frequent logins. Check if there is an op... ⇲

Google SSO not available

Fix: If you prefer using Google for login, consider using the email associated with your Google account to create a separate login for the app.... ⇲
 
Accessibility issue

Unusable for visually impaired users

Fix: Check if your iPhone's VoiceOver feature is enabled. Go to Settings > Accessibility > VoiceOver and turn it on. This may help navigate the a... ⇲
 
Bugs issue

Bugs in navigation

Fix: Try closing the app completely and reopening it. This can sometimes resolve temporary bugs. To do this, swipe up from the bottom of the scre... ⇲
 
UI issue

Cannot scroll open listings

Fix: Check if your device's screen is clean and free from obstructions. Sometimes, dirt or screen protectors can interfere with touch sensitivity... ⇲
 
Updates issue

EquityZen is never updated

Fix: Check the App Store for any available updates. Go to the App Store, tap on your profile icon, and scroll down to see if EquityZen has an upd... ⇲
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 what users are saying
Good experience
75.0%

Bad experience
21.3%

Neutral
3.8%

~ from our NLP analysis of 80 combined software ratings.

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 Private Data EquityZen collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics