fix problems on Countdown ‎ [iphone]

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—— Run into issues on Countdown ‎? Get help pending when official support gets back to you!

Countdown ‎
Info:
company: Sevenlogics, Inc.
: https://www.sunflowr.com/contact/
: www.sunflowr.com
Chat with our AI-based Countdown ‎ Support
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Audio issue

Music plays randomly without opening the app

Fix: Check your iPhone's settings to see if the Countdown app has permission to play music in the background. Go to Settings > Privacy > Backgrou... ⇲
 
Customization issue

Inability to rearrange countdowns

Fix: Look for an edit or rearrange option within the app. Some apps allow you to tap and hold on a countdown to move it. If this feature is not a... ⇲

Customization options are not intuitive

Fix: Explore the app's help section or user guide, if available, to better understand how to use the customization features. Sometimes, tutorials... ⇲
 
Bugs issue

Incorrect countdown times

Fix: Double-check the date and time settings on your iPhone. Go to Settings > General > Date & Time and ensure that 'Set Automatically' is enable... ⇲

Slideshow feature does not work properly

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for Countdown, and check for any available updates. Update... ⇲

Widget only counts down in days

Fix: Check if there are any settings within the app that allow you to change the widget display options. Some apps have settings that let you cho... ⇲

Bugs affecting app performance

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Go to the App Store, search for Countdown, and ch... ⇲
 
Payments issue

Limited free entries

Fix: To maximize the use of free entries, prioritize which countdowns are most important to you and delete any that are less critical. This will... ⇲

No option to create unlimited countdowns in free version

Fix: To work around this limitation, prioritize your countdowns and delete less important ones to make room for new entries. Keep track of your m... ⇲
 
Ads issue

Ads still present in premium version

Fix: Check if there is an option within the app settings to disable ads. Sometimes, premium features may require additional steps to fully activa... ⇲
 
Support issue

Customer support response issues

Fix: If you need assistance, try checking the app's FAQ or help section for common issues and solutions. Many times, user forums or community dis... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
69.9%

Bad experience
21.6%

Neutral
8.5%

~ from our NLP analysis of 11,145 combined software ratings.

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 Private Data Countdown ‎ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Premium: $19.99 Photo Edit, slideshow, custom events & etc
  2. Countdown Premium - Yearly: $12.99 Widgets, slideshow mode, and no ads.
  3. Countdown Premium - 3 Months: $4.99 Widgets, slideshow mode, and no ads.
  4. Premium Backgrounds I: $0.99 Premium Backgrounds I
  5. Holiday Backgrounds I: $0.99 Holiday Backgrounds I