fix problems on FNBCT [iphone]

—— Run into issues on FNBCT ? Get help pending when official support gets back to you!

FNBCT Mobile

Info:

company: The First National Bank of Central Texas

: https://fnbct.bank/

Chat with our AI-based FNBCT Support

🛠️ Common FNBCT Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

New text notifications are annoying and lack details

Fix: Go to the app settings and look for the notifications section. Here, you can customize the types of notifications you receive. Opt for fewer... ⇲

Mobile deposit frequently fails and requires multiple pictures

Fix: Ensure that you are in a well-lit area when taking pictures of your checks. Use a flat surface and make sure the entire check is visible in... ⇲

Settings issue

Mobile deposit limit is too low

Fix: Check if there are options within the app to request a limit increase. Some banking apps allow users to submit a request for higher limits d... ⇲

Difficult to set up alerts for notifications

Fix: Look for a help or FAQ section within the app that may provide step-by-step instructions on setting up alerts. This can often clarify the pr... ⇲

Slow issue

FNBCT fails to refresh and loads slowly

Fix: Try closing the app completely and reopening it. To do this, double-click the home button (or swipe up from the bottom of the screen on newe... ⇲

Crashes issue

FNBCT will not open for some users

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. An o... ⇲

Bugs issue

Check deposit system is unreliable

Fix: Make sure you are following the correct procedure for mobile deposits. Check the app's guidelines for taking pictures of checks and ensure y... ⇲

Notifications issue

Daily balance messages are no longer sent

Fix: Check the app settings to ensure that daily balance notifications are enabled. Go to the notifications section and look for options related... ⇲

Notifications do not specify credit or debit transactions

Fix: Check the app settings for notification preferences. Some apps allow you to customize the level of detail in notifications, so ensure that y... ⇲

Compatibility issue

Inability to update app due to lower ISO rating

Fix: Check your iPhone's settings to see if there are any pending updates for your device. Go to Settings > General > Software Update and install... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.1%

Bad experience

4.4%

Neutral

1.5%

~ from our NLP analysis of 934 combined software ratings.

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Private Data FNBCT collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location