fix problems on MCB Juice [iphone]

—— Run into issues on MCB Juice? Get help pending when official support gets back to you!

MCB Juice

Info:

company: The Mauritius Commercial Bank Ltd

: https://www.mcb.mu/en/juice/

Chat with our AI-based MCB Juice Support

🛠️ Common MCB Juice Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Update check not working

Fix: 1. Ensure your device is connected to a stable Wi-Fi network. 2. Go to the 'Settings' app on your iPhone. 3. Scroll down and find 'MCB Juice... ⇲

Registration process fails

Fix: 1. Ensure you have a stable internet connection. 2. Double-check that all required fields in the registration form are filled out correctly.... ⇲

Compatibility issue

iPad Pro not supported

Fix: 1. Check if there is a specific version of MCB Juice for iPad in the App Store. If not, you may need to use the iPhone version in compatibil... ⇲

Biometric login inactive

Fix: 1. Go to 'Settings' on your iPhone. 2. Scroll down to 'MCB Juice' and tap on it. 3. Look for an option to enable biometric login (Face ID or... ⇲

Security issue

MCB Juice not functional on jailbroken devices

Fix: 1. If you are using a jailbroken device, consider restoring your device to factory settings to remove the jailbreak. This can be done by con... ⇲

Bugs issue

Error messages during use

Fix: 1. Take note of the specific error message you are receiving. 2. Restart the app by closing it completely and reopening it. 3. If the error... ⇲

Updates issue

Previous version was better

Fix: 1. If you prefer the previous version, check if you can find it in your purchase history in the App Store. 2. Go to the App Store, tap on yo... ⇲

Customization issue

Lack of night mode

Fix: 1. Check if the app has a built-in dark mode option in the settings. Go to 'Settings' within the app and look for a 'Theme' or 'Display' opt... ⇲

Payments issue

No transaction cancellation option

Fix: 1. Review the app's transaction history to see if there is an option to request a cancellation. 2. If no option is available, check the app'... ⇲

Missing telecom payment feature

Fix: 1. Check if the telecom payment feature is available in the app settings or payment options. 2. If not, consider using the app's alternative... ⇲

No digital wallet option

Fix: 1. Check the app settings to see if there is an option to link a digital wallet. 2. If not available, consider using a different app that su... ⇲

Privacy issue

Privacy concerns with identity display

Fix: 1. Review the app's privacy settings to see if you can limit the visibility of your identity. 2. If available, adjust the settings to enhanc... ⇲

Notifications issue

Absence of account alerts

Fix: 1. Check the app settings for notification preferences and ensure that alerts are enabled. 2. If not available, consider setting reminders o... ⇲

Support issue

Limited self-service options

Fix: 1. Explore the app's settings and help section to see if there are any self-service options available. 2. If limited, consider using the app... ⇲