—— Run into issues on Texas Regional Bank? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for app updates in the App Store. Sometimes, new features are added in updates that may enhance functionality. To do this, open the Ap... ⇲
Fix: Ensure you are logged into the correct account. Sometimes, users have multiple accounts and may be viewing the wrong one. Log out and log ba... ⇲
Fix: Review the bank's policies on deposit and transfer limits. This information is often available on the bank's website or within the app under... ⇲
Fix: Ensure that you have enrolled in Zelle through Texas Regional Bank. Open the app, navigate to the payments section, and look for Zelle. If i... ⇲
Fix: Check if there are any settings within the app that allow you to enable comments or notes for transfers. This may be found in the transfer s... ⇲
Fix: Reset your password if you are having trouble logging in. Use the 'Forgot Password' option on the login screen to receive a reset link via e... ⇲
Fix: Check your internet connection. Make sure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can also try tog... ⇲
Fix: If the app crashes, try closing it completely and reopening it. To do this, swipe up from the bottom of the screen (or double-click the home... ⇲
Fix: Clear the app's cache and data as mentioned earlier. This can help improve performance by removing any temporary files that may be causing s... ⇲
Fix: Ensure that you are entering the correct username and password. Double-check for any typos or case sensitivity issues. OR If you continue... ⇲