fix problems on Raster [iphone]

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—— Run into issues on Raster? Get help pending when official support gets back to you!

Raster - make your posters
Info:
company: Pierre Cossard
: https://rasterapp.com
: rasterapp.com
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Compatibility issue

Cannot print without borders on iOS

Fix: Check your printer settings. Go to the print menu and look for an option that says 'borderless printing' or 'fit to page'. Make sure this op... ⇲

Borderless printing only works on photos

Fix: When printing a poster, ensure that you select the correct paper size and type in the print settings. Some printers have specific settings f... ⇲
 
Export issue

Cannot export as PDF or individual images

Fix: Check if there is an option in the export settings to select the format. If PDF export is not available, try exporting as an image file (lik... ⇲
 
Customization issue

Unable to set custom inches for printing

Fix: Go to the print settings and look for a 'custom size' option. If available, you can manually input the dimensions in inches. OR If the ap... ⇲

Resizing only displays in meters despite inches being selected

Fix: Check the app settings for a measurement unit preference. If it is set to meters, change it to inches and restart the app to see if the chan... ⇲
 
Network issue

Print stops with message unable to find printer

Fix: Ensure that your printer is connected to the same Wi-Fi network as your iPhone. Check the printer's network settings and reconnect if necess... ⇲
 
Updates issue

Cannot export images after update

Fix: Try clearing the app's cache or data if the option is available in your device settings. This can sometimes resolve issues caused by updates... ⇲
 
Payments issue

Paid upgrade required for features that previously worked

Fix: Check if there is an option to revert to a previous version of the app that may not require the upgrade. Sometimes older versions retain fea... ⇲
 
Bugs issue

Full version did not work for more than an hour

Fix: Ensure that you have a stable internet connection, as some apps require verification of the license online. If the connection is unstable, i... ⇲
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 what users are saying
Good experience
66.7%

Bad experience
25.0%

Neutral
8.3%

~ from our NLP analysis of 36 combined software ratings.

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DrawinGrid
Vector Q by Imaengine

 Private Data Raster collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Raster PRO: $3.99 Unlocks all features
  2. Pro upgrade: $0.00 Unlocks all features