fix problems on Earth 3D [iphone]

—— Run into issues on Earth 3D? Get help pending when official support gets back to you!

Earth 3D - World Atlas

Info:

company: 3Planesoft

: https://www.3planesoft.com/help/

: www.3planesoft.com

Chat with our AI-based Earth 3D Support

🛠️ Common Earth 3D Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Navigation issues on some devices

Fix: 1. Ensure your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. 2. Re... ⇲

Inadequate location accuracy

Fix: 1. Check your device's GPS accuracy by using another mapping app to see if it provides accurate location data. 2. Ensure that the app has p... ⇲

Search issue

Missing search bar

Fix: 1. Check if there are any updates available for the app that may include the search bar feature. Go to the App Store, search for Earth 3D, a... ⇲

UI issue

Zoom functionality is limited

Fix: 1. Check the app settings to see if there are any options to adjust zoom levels or sensitivity. 2. Ensure that you are using pinch-to-zoom... ⇲

Zoom bar is erratic

Fix: 1. Restart the app to see if this resolves the erratic behavior of the zoom bar. 2. Check for any updates to the app that may address this... ⇲

Overlapping controls in info page

Fix: 1. Restart the app to see if this resolves the overlapping controls issue. 2. Check for updates to the app that may fix UI bugs. Go to the... ⇲

Updates issue

Some country information needs updating

Fix: 1. Check for app updates that may include updated country information. Go to the App Store and see if an update is available. 2. If the app... ⇲

Content issue

Lack of content in certain regions

Fix: 1. Check for updates to the app that may include additional content. Go to the App Store and see if an update is available. 2. Explore the... ⇲

No city maps or roads available

Fix: 1. Check the app settings to see if there are options to enable city maps or road layers. 2. Ensure that you have the latest version of the... ⇲

Payments issue

Additional purchases required for full experience

Fix: 1. Review the app's in-app purchase options to see what features are available and determine if any are essential for your use. 2. Consider... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.5%

Neutral

3.0%

Bad experience

2.6%

~ from our NLP analysis of 1,319 combined software ratings.

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Private Data Earth 3D collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Photo Pack: $0.00 Photo Pack
Animal World: $2.99 Animal World
Sky Map Add-on: $2.99 Sky Map Add-on
Human World: $2.99 Human World
Plant World Add-on: $2.99 Plant World Add-on