—— Run into issues on Carrot Care? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for Carrot Care, and check if an update is available. I... ⇲
Fix: Create a standardized method for entering collection dates. Use a calendar app to set reminders for when to enter this data, making it a rou... ⇲
Fix: Check if the app has an option to manually input reference ranges. If so, enter the ranges for your specific tests to ensure you have the co... ⇲
Fix: Ensure that the documents you are scanning are well-lit and free of obstructions. Use a flat surface and avoid shadows to improve scanning a... ⇲
Fix: Check the app settings to see if there is an option to display results in decimal form. If not, consider using a different app that allows f... ⇲
Fix: Clear the app's cache and data by going to your iPhone settings, selecting the app, and choosing to reset or clear data if that option is av... ⇲
Fix: Go into the app settings and check if there is an option to select SI units. Change the settings to ensure that the correct units are being... ⇲
Fix: Close other applications running in the background to free up memory on your device. Double-click the home button and swipe up on apps to cl... ⇲
Fix: Prioritize which lab results are most important to track daily and focus on those, using the app's features to manage your most critical dat... ⇲
Fix: Evaluate the features offered in the premium version and determine if they are necessary for your needs. If not, stick with the free version... ⇲
Fix: Take note of any typos or grammar issues and keep a personal list. This can help you understand the context better while using the app. OR... ⇲
Fix: Explore the app thoroughly to see if there are any sections that detail premium features. Sometimes, these are hidden in the settings or hel... ⇲
Fix: Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing to wait for support. OR... ⇲
Fix: Ensure that the photos you are taking are well-lit and focused. Use a flat surface and avoid glare when capturing images of documents. OR... ⇲