fix problems on Skyglass [iphone]

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—— Run into issues on Skyglass? Get help pending when official support gets back to you!

Skyglass: Green Screen VFX
Info:
company: Skyglass, Inc
: https://www.skyglass.com
: www.skyglass.com
Chat with our AI-based Skyglass Support
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Slow issue

Long rendering times

Fix: 1. Reduce video quality: Before rendering, go to the settings and lower the resolution or quality of the video. This can significantly decre... ⇲
 
Glitches issue

Subjects cut off or jitter

Fix: 1. Ensure proper framing: Make sure your subject is well within the frame and not too close to the edges. This can help the app better recog... ⇲
 
Video issue

Video ceases to render halfway

Fix: 1. Check device storage: Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage and free up space if... ⇲
 
Camera issue

Front camera often doesn't work

Fix: 1. Check camera permissions: Go to Settings > Privacy > Camera and ensure that Skyglass has permission to access the camera. 2. Restart you... ⇲
 
Loading issue

Backgrounds don't load

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as some backgrounds may need to be downloaded. 2. Restart the a... ⇲
 
Ads issue

Limited functionality compared to advertising

Fix: 1. Explore all features: Take time to explore the app thoroughly, as some features may be hidden or not immediately obvious. 2. Check for u... ⇲
 
Customization issue

Limited backdrops available

Fix: 1. Create custom backdrops: Use image editing software to create your own backdrops and upload them to the app if it allows for custom uploa... ⇲

Backgrounds aren't good

Fix: 1. Use external resources: Look for high-quality background images online that you can use in your projects. Websites like Unsplash or Pexel... ⇲
 
AI issue

AI background generation is hit or miss

Fix: 1. Use simpler backgrounds: When generating backgrounds, start with simpler designs or colors to see if the AI performs better. 2. Experime... ⇲
 
Login issue

Can't log in

Fix: 1. Check credentials: Ensure that you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Pas... ⇲
 
UI issue

UI/UX is poor

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. 2. Use tutorials: Loo... ⇲
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 what users are saying
Good experience
78.6%

Bad experience
14.3%

Neutral
7.1%

~ from our NLP analysis of 84 combined software ratings.

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 Private Data Skyglass collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Pro: $18.00 Take your indie film to the next level
  2. Studio: $48.00 Upgrade your workflow with virtual production
  3. Pro (Legacy Creator): $18.00 Film yourself anywhere you can imagine
  4. Pro: $109.00 Take your indie film to the next level
  5. Studio: $289.00 Upgrade your workflow with virtual production
  6. Pro (Legacy Creator): $109.00 Film yourself anywhere you can imagine