fix problems on WIYAK [iphone]

—— Run into issues on WIYAK? Get help pending when official support gets back to you!

WIYAK: Your Journey Your Story

Info:

company: Wiyak

: https://wiyak.com

Chat with our AI-based WIYAK Support

🛠️ Common WIYAK Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate estimated arrival time

Fix: Check your GPS settings to ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure... ⇲

Hidden costs added without explanation

Fix: Review the pricing breakdown before confirming your ride. Look for any additional fees listed in the app, which may include service fees or... ⇲

Crashes issue

WIYAK crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for WIYAK, and tap 'Update' if available. Updates often f... ⇲

Slow issue

Laggy map functionality

Fix: Check your internet connection. A weak connection can cause lag. Switch between Wi-Fi and mobile data to see if performance improves. OR... ⇲

Support issue

Rude drivers

Fix: Use the in-app rating system to report your experience with the driver. Provide specific feedback to help improve driver behavior in the fut... ⇲

Poor customer service

Fix: Utilize the in-app help feature to find answers to common questions. This can sometimes resolve issues without needing to contact customer s... ⇲

Bad driver behavior

Fix: Immediately report any bad behavior through the app's rating system. Provide specific details to help improve driver standards. OR If you... ⇲

Slow response from call center

Fix: Try using the in-app chat feature for quicker responses, as it may be more efficient than calling. OR Prepare your questions or issues in... ⇲

Security issue

Drivers texting while driving

Fix: If you notice a driver texting while driving, prioritize your safety. Politely ask them to focus on the road or consider canceling the ride... ⇲

Payments issue

Unjustified scheduling fees

Fix: Before scheduling a ride, review the fee structure in the app. Look for any explanations regarding scheduling fees in the FAQ or help sectio... ⇲

Manipulated invoices

Fix: Always review your invoice carefully after each ride. Take screenshots of the invoice details for your records. OR If you notice discrepa... ⇲

Extra charges for delays outside customer control

Fix: Familiarize yourself with the app's policy on delays and extra charges. This information is often found in the terms of service or help sect... ⇲