fix problems on TCInvest [iphone]

—— Run into issues on TCInvest? Get help pending when official support gets back to you!

TCInvest

Info:

company: Techcom Securities

: https://www.tcbs.com.vn/support

: www.tcbs.com.vn

Chat with our AI-based TCInvest Support

🛠️ Common TCInvest Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

frequent errors during critical moments

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲

difficult to use initially

Fix: Take advantage of any tutorial or help section within the app. Look for a 'Help' or 'Tutorial' option in the app menu to familiarize yoursel... ⇲

Payments issue

order mismatches lead to fund issues

Fix: Double-check all order details before confirming any transactions. Ensure that the stock symbol, quantity, and order type are correct to avo... ⇲

delayed fund availability after selling stocks

Fix: Review the app's policies on fund availability. Some platforms have a standard processing time for transactions, which may be outlined in th... ⇲

Freezing issue

system hangs causing significant asset loss

Fix: Close any unnecessary background applications on your iPhone to free up resources. Double-click the home button (or swipe up from the bottom... ⇲

Network issue

frequent disconnections during trading hours

Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try resetting your rout... ⇲

Slow issue

lag during stop-loss order placement

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. Go to the App Store, search for TC... ⇲

Support issue

lack of customer support responsiveness

Fix: Utilize any available in-app support features, such as FAQs or chatbots, which may provide immediate assistance without waiting for a respon... ⇲