fix problems on Atto [iphone]

​

—— Run into issues on Atto? Get help pending when official support gets back to you!

Atto - Time Clock & Scheduling
Info:
company: Specta Labs, Inc.
: https://help.attotime.com/
: attotime.com
Chat with our AI-based Atto Support
   Hello! How can I assist you?  

characters left:
 
Glitches issue

Glitches when clocking in and out

Fix: 1. Make sure the app is updated to the latest version. 2. Restart your iPhone to clear any temporary glitches. 3. If glitches persist, try u... ⇲
 
Manual Entry issue

Manual entry required for missed clock-ins

Fix: 1. Set reminders on your phone to clock in and out at specific times to avoid missing entries. 2. If you miss a clock-in, use the manual ent... ⇲
 
Updates issue

Location tracking updates inconsistently

Fix: 1. Check your location services settings by going to Settings > Privacy > Location Services and ensure that Atto is set to 'While Using the... ⇲

Difficulties in upgrading subscription

Fix: 1. Go to the app's settings or account section and look for subscription options. 2. Follow the prompts to upgrade your subscription, ensuri... ⇲

Limited features after subscription ends

Fix: 1. Before your subscription ends, review the features you use most and consider whether you can manage without them or find alternative solu... ⇲
 
Support issue

No phone support available

Fix: 1. Utilize the app's FAQ or help section for common issues. 2. Check online forums or community groups for user-shared solutions. OR 1. U... ⇲

Customer support response delays

Fix: 1. Utilize the app's FAQ section for immediate answers to common questions. 2. Keep a record of your inquiries to follow up if necessary.... ⇲
 
Registration issue

Trial period not clearly communicated

Fix: 1. Review the app's terms and conditions or subscription details in the settings to understand the trial period. 2. Set a personal reminder... ⇲
 
Crashes issue

Atto crashes or becomes unresponsive

Fix: 1. Ensure your iPhone's software is up to date by going to Settings > General > Software Update. 2. Clear the app's cache by offloading it a... ⇲
 
UI issue

Inability to edit time entries easily

Fix: 1. Familiarize yourself with the app's editing features by checking the help section. 2. If editing is cumbersome, consider keeping a separa... ⇲

Confusing user interface for adding employees

Fix: 1. Take time to explore the app's interface and familiarize yourself with the employee addition process. 2. Refer to any available tutorials... ⇲
 
Customization issue

Lack of spell check in notes

Fix: 1. Enable the built-in spell check on your iPhone by going to Settings > General > Keyboard and turning on 'Auto-Correction' and 'Check Spel... ⇲

No option to add images to notes

Fix: 1. Use a separate note-taking app that allows image attachments and keep those notes linked to your time entries. 2. Consider using cloud st... ⇲
 
Reports issue

Reports contain uncategorized hours

Fix: 1. Regularly categorize your hours as you log them to avoid confusion later. 2. Review your reports frequently to identify any uncategorized... ⇲
 
Bugs issue

Requires app restart for breaks

Fix: 1. Use the manual entry feature to log breaks instead of restarting the app. 2. Set reminders for breaks to ensure you log them accurately w... ⇲
 
Features issue

Tracking of miles driven not available

Fix: 1. Use a separate mileage tracking app to log your miles driven and keep that information handy for reporting. 2. Manually enter mileage in... ⇲

Lockdown feature for phone usage not present

Fix: 1. Use built-in iPhone features like 'Screen Time' to limit app usage during work hours. 2. Set specific times for breaks to avoid distracti... ⇲
 
Payments issue

Subscription costs perceived as high

Fix: 1. Evaluate your usage of the app and determine if the features justify the cost. 2. Look for any promotional offers or discounts that may b... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
87.0%

Bad experience
9.6%

Neutral
3.4%

~ from our NLP analysis of 1,786 combined software ratings.

 Switch to these Alternatives:
Work Hours & Pay Calculator
Hours Tracker: Time Tracking
Clock In Time Hours Tracker
ezClocker: Employee Time Track
Time Squared - Hours Tracker
Clockify Time Tracker
OnTheClock employee time clock
Toolr: Time Clock Calculator
Time Card Calculator-Timeclock
WorkHours: Time Tracker

 Private Data Atto collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Monthly User: $9.95 Unlimited time tracking
  2. Annual User: $94.90 Unlimited time tracking