fix problems on SMPRO [iphone]

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—— Run into issues on SMPRO? Get help pending when official support gets back to you!

SMPRO - Mockup Frame Editor
Info:
company: Takahiko Hatano
: https://plusblog.jp/screenshot-maker-pro/
Chat with our AI-based SMPRO Support
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UI issue

Complicated user interface

Fix: Take some time to familiarize yourself with the user interface. Look for tutorials or guides online that can help you navigate the app more... ⇲

New layout is not user-friendly

Fix: Take time to explore the new layout and identify specific areas that are confusing. Make notes of these areas and look for online resources... ⇲
 
Crashes issue

Crashes with certain frames

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. If the app continues to crash, try uninstalling a... ⇲
 
Storage issue

No option to manage space

Fix: Check your device's storage settings to see if the app is taking up more space than expected. You can clear cache or delete unnecessary file... ⇲
 
Video issue

Inability to output video with transparent background

Fix: Look for alternative export options within the app that may allow for different formats. Sometimes, exporting as a PNG or using a different... ⇲
 
Ads issue

Ads not removed with lower purchase options

Fix: Double-check your purchase settings to ensure that the ad removal feature is activated. Sometimes, users need to toggle settings after makin... ⇲
 
Compatibility issue

Old device frames still in use

Fix: Explore the app's settings to see if there is an option to hide or filter out old device frames. This can help streamline your selection pro... ⇲

No support for newer iPhone models

Fix: Check for any app updates that may include support for newer models. Developers often release updates to keep up with new devices. OR If... ⇲
 
Updates issue

Lack of updated iPad and Apple Watch frames

Fix: Look for any community forums or user groups where you can request specific frames. Sometimes, user feedback can prompt developers to add ne... ⇲
 
Customization issue

Cannot select black background color

Fix: Check if there are any settings or options within the app that allow you to customize background colors. Sometimes, this feature may be hidd... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
84.7%

Bad experience
9.2%

Neutral
6.1%

~ from our NLP analysis of 379 combined software ratings.

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 Private Data SMPRO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited Daily Saving: $12.99 Unlimited Daily Saving
  2. Saving iPhone X: $4.99 Saving iPhone X
  3. Saving iPhone 11 Pro Max: $4.99 Saving iPhone 11 Pro Max
  4. Saving iPhone XS Max: $4.99 Saving iPhone XS Max
  5. Saving iPhone XS: $4.99 Saving iPhone XS
  6. Saving iPad Pro: $4.99 Saving iPad Pro
  7. Saving iPhone 11 Pro: $4.99 Saving iPhone 11 Pro
  8. Saving iPhone XR: $4.99 Saving iPhone XR
  9. Saving iPhone 14 Pro CGTOP: $4.99 Saving iPhone 14 Pro CGTOP
  10. Saving Watch Ultra: $4.99 Saving Watch Ultra