fix problems on Procore [iphone]

—— Run into issues on Procore? Get help pending when official support gets back to you!

Procore

Info:

company: Procore Technologies, Inc.

: http://support.procore.com/products/procore-mobile-iphone-ipad

: www.procore.com

Chat with our AI-based Procore Support

🛠️ Common Procore Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

iPad app lacks optimization for device features

Fix: Ensure that your iPad is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your de... ⇲

Slow performance and loading times

Fix: Clear the app cache by going to Settings > Procore > Storage and selecting 'Clear Cache'. This can help improve loading times by removing te... ⇲

Bugs issue

Frequent bugs and errors in mobile app

Fix: Uninstall and reinstall the Procore app. This can resolve many bugs by ensuring you have the latest version and a clean installation. OR... ⇲

Issues with electronic signatures not saving

Fix: Ensure that you are following the correct procedure for saving signatures. Double-check that you are tapping 'Save' after signing. OR Try... ⇲

Problems with recent item queue in punch list

Fix: Refresh the punch list by pulling down on the screen to reload the items, which can help update the queue. OR Check for any filters that... ⇲

Inconsistent performance with offline access

Fix: Download necessary documents and data while connected to Wi-Fi to ensure you have access when offline. OR Regularly check for updates to... ⇲

Difficulty in adding existing contacts to projects

Fix: Ensure that your contacts are saved in your device's address book, as Procore may pull from there for existing contacts. OR Manually ente... ⇲

Inability to track equipment rentals effectively

Fix: Utilize the project management features within Procore to create a dedicated section for tracking equipment rentals manually. OR Consider... ⇲

Customization issue

Limited customization options for forms

Fix: Utilize the existing templates and modify them as much as possible within the app. Explore the settings to see if there are any hidden custo... ⇲

Limited marking tools for drawings

Fix: Explore the app's settings to see if there are any updates or additional tools that can be enabled for marking drawings. OR Consider usin... ⇲

Lack of scaling tools for drawings

Fix: Use external software or apps that specialize in scaling drawings, then import them back into Procore for use. OR Check if there are any... ⇲

Syncing issue

Difficulties with syncing between mobile and desktop

Fix: Ensure you have a stable internet connection when syncing. If you experience issues, try switching between Wi-Fi and cellular data to see if... ⇲

UI issue

Poor user interface and navigation

Fix: Familiarize yourself with the app's layout by reviewing the help section or user guide available within the app. This can help you navigate... ⇲

No back button for easy navigation

Fix: Use the swipe gesture to go back to the previous screen. This can often be a quicker alternative to finding a back button. OR Familiarize... ⇲

Inability to open multiple tabs

Fix: Use the split-screen feature on your iPad to run Procore alongside another app, allowing you to view multiple projects or documents simultan... ⇲