fix problems on N Kolay [iphone]

—— Run into issues on N Kolay? Get help pending when official support gets back to you!

N Kolay – Digital Banking

Info:

company: Aktif Yatırım Bankası A.Ş.

: https://www.aktifbank.com.tr/hakkimizda/kisisel-verilerin-korunmasi

: www.nkolay.com

Chat with our AI-based N Kolay Support

🛠️ Common N Kolay Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Update request on first launch without available update

Fix: Check your App Store for any available updates manually. Open the App Store, tap on your profile icon at the top right, and scroll down to s... ⇲

Screen freezes during 3D secure process

Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and mobile data to see if the issue is related to connectivity. If usin... ⇲

Crashes issue

N Kolay crashes when entering information

Fix: Make sure your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. This can resol... ⇲

Frequent app crashes

Fix: Check for any available updates for the app and your iPhone as mentioned earlier. Keeping both updated can help reduce crashes. OR Reset... ⇲

Payments issue

High interest rates

Fix: Review the terms and conditions of your account within the app. Sometimes, interest rates can vary based on account type or balance. Conside... ⇲

Account issue

Lack of account access for calculations

Fix: Check if there are any settings within the app that allow you to enable account access for calculations. Look for options under account sett... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.3%

Bad experience

13.3%

Neutral

3.3%

~ from our NLP analysis of 30 combined software ratings.

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Private Data N Kolay collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics