fix problems on Houzz Pro [iphone]

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—— Run into issues on Houzz Pro? Get help pending when official support gets back to you!

Houzz Pro: Business Management
Info:
company: Houzz Inc.
: https://www.houzz.com/pro-help
: www.houzz.com
Chat with our AI-based Houzz Pro Support
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Support issue

Leads are scarce

Fix: 1. Optimize Your Profile: Ensure your Houzz Pro profile is fully completed with high-quality images, detailed descriptions of your services,... ⇲

Customer support is unresponsive

Fix: 1. Use In-App Support: Check if there is an in-app support feature or FAQ section that might provide immediate answers to your questions. 2.... ⇲

Delayed response times from support

Fix: 1. Use Alternative Support Channels: If email support is slow, check if there are other support channels available, such as live chat or soc... ⇲
 
Account issue

Difficult account cancellation process

Fix: 1. Review Cancellation Policy: Go to the settings or account section of the app to find the cancellation policy. Follow the outlined steps c... ⇲

Inability to delete account easily

Fix: 1. Follow Account Deletion Steps: Look for account deletion instructions in the app's settings or help section. Follow the steps carefully t... ⇲
 
Compatibility issue

Inconsistent mobile and desktop versions

Fix: 1. Sync Your Data: Ensure that you are logged into the same account on both mobile and desktop versions. This can help maintain consistency... ⇲
 
Glitches issue

Glitches and errors in functionality

Fix: 1. Restart Your Device: Sometimes, simply restarting your iPhone can resolve glitches and errors in apps. 2. Reinstall the App: Uninstall th... ⇲
 
Payments issue

High subscription costs

Fix: 1. Evaluate Your Needs: Assess whether you are using all the features of your current subscription. If not, consider downgrading to a lower... ⇲

Charges continue after cancellation

Fix: 1. Check Cancellation Confirmation: Ensure you received a confirmation email or notification after canceling your subscription. This can hel... ⇲
 
Ads issue

Misleading sales practices

Fix: 1. Review Terms Before Purchase: Always read the terms of service and any promotional materials carefully before subscribing to ensure you u... ⇲
 
Updates issue

No website provided as promised

Fix: 1. Check App Settings: Look in the app settings or help section to see if there is a link to the promised website or additional resources. 2... ⇲
 
Customization issue

Limited features for larger projects

Fix: 1. Break Down Projects: If the app struggles with larger projects, consider breaking them down into smaller, manageable tasks or phases to b... ⇲
 
Privacy issue

Unclear terms of service

Fix: 1. Read the Terms: Take the time to read through the terms of service available in the app or on the website to clarify any uncertainties. 2... ⇲
 
UI issue

Poor user experience with app navigation

Fix: 1. Familiarize Yourself with the App: Spend some time exploring the app's features and layout to become more comfortable with navigation. 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.9%

Bad experience
6.1%

Neutral
3.0%

~ from our NLP analysis of 3,617 combined software ratings.

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 Private Data Houzz Pro collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Starter Monthly Free Trial: $64.99 Free for 30 days then billed monthly
  2. Houzz Pro Flex: $85.00 Free for 30 days then billed monthly
  3. Starter Monthly: $64.99 Billed monthly
  4. Monthly: $39.99 Billed monthly
  5. Houzz Pro Flex: $85.00 billed monthly
  6. Essential Monthly Free Trial: $84.99 Free for 30 days then billed monthly
  7. Essential Annual Subscription: $1,000.00 Free for 30 days then billed annually
  8. Annual: $399.99 Billed annually
  9. Starter Annual: $699.99 Billed annually
  10. Houzz Pro Essential: $84.99 Billed monthly