fix problems on Mondoku [iphone]

​

—— Run into issues on Mondoku? Get help pending when official support gets back to you!

Mondoku - Sudoku Puzzle Game
Info:
company: LITE Games GmbH
: https://www.lite.games/support/
: www.lite.games
Chat with our AI-based Mondoku Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

Mondoku crashes or shuts down unexpectedly

Fix: 1. Update the app: Go to the App Store and check for any available updates for Mondoku. Keeping the app updated can fix bugs that cause cras... ⇲
 
Payments issue

In-app purchase to remove ads not available

Fix: 1. Check for updates: Ensure that you have the latest version of Mondoku by checking the App Store for updates. 2. Restart the app: Close t... ⇲
 
Customization issue

Limited color palette for galleries

Fix: 1. Explore settings: Check the app settings to see if there are options to unlock or change the color palette. Sometimes, features are hidde... ⇲
 
Gameplay issue

Locked out of levels waiting for daily prizes

Fix: 1. Check daily prize schedule: Make sure you understand the schedule for daily prizes and when they become available. 2. Restart the app: C... ⇲

Coins required to unlock levels

Fix: 1. Earn coins: Focus on completing puzzles and daily challenges to earn coins. Check if there are any bonus challenges or events that can he... ⇲
 
Compatibility issue

Mondoku does not function well on iPad

Fix: 1. Check compatibility: Ensure that your iPad is running a compatible version of iOS for Mondoku. Go to Settings > General > About to check... ⇲
 
Loading issue

Technical issues with loading puzzles

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as loading puzzles may require it. 2. Restart the app: Clo... ⇲
 
Updates issue

Unresponsive app after updates

Fix: 1. Restart your device: A simple restart can often resolve issues with unresponsive apps after updates. 2. Check for further updates: Somet... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.0%

Bad experience
5.0%

Neutral
4.1%

~ from our NLP analysis of 221 combined software ratings.

 Switch to these Alternatives:
Hexa: Hexagon Puzzle Game
Linia Super: Catch the shapes
Linia Stripes: Relax & Collect
Take Ten - Number puzzle game
Spyragon
kubic
Logica Emotica
Nonogram - picture puzzle
Luna Story II (nonogram)
SUIT-UP

 Private Data Mondoku collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Small bundle of 200 coins: $0.99 200 extra coins to unlock more puzzles.
  2. Huge bundle of 2000 coins: $4.99 2000 extra coins to unlock more puzzles.
  3. Medium bundle of 500 coins: $1.99 500 extra coins to unlock more puzzles.
  4. Large bundle of 1000 coins: $2.99 1000 extra coins to unlock more puzzles.