—— Run into issues on Ambient Home? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Check your internet connection: Ensure that your device is connected to Wi-Fi or cellular data. Try opening a web page to confirm connect... ⇲
Fix: 1. Refresh the app: Pull down on the screen to refresh the status of your devices. This can help update the door status. OR 2. Check devi... ⇲
Fix: 1. Reboot the thermostat: If your thermostat has a reset option, use it to reboot the device. This can resolve temporary glitches. OR 2.... ⇲
Fix: 1. Re-sync devices: Go to the settings in the app and look for an option to re-sync or refresh your devices. OR 2. Check device batteries... ⇲
Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often fix bugs and errors. OR 2. Reinstall the app: Del... ⇲
Fix: 1. Update the app: Go to the App Store, search for Ambient Home, and check if there is an update available. Install it to fix bugs. OR 2.... ⇲
Fix: 1. Check your internet speed: Use a speed test app to ensure your internet connection is stable and fast enough for real-time control. OR... ⇲
Fix: 1. Restart your router: Unplug your router, wait for 30 seconds, and plug it back in. This can help resolve connectivity issues. OR 2. Mo... ⇲
Fix: 1. Use online resources: Check the app's FAQ section or user forums for solutions to common problems. OR 2. Document issues: Keep a detai... ⇲
Fix: 1. Adjust notification settings: Go to the app settings and customize your notification preferences to reduce the number of alerts you recei... ⇲
Fix: 1. Explore app settings: Sometimes features are hidden in settings. Check all sections of the app to see if the features are available but n... ⇲
Fix: 1. Check app permissions: Ensure that the app has the necessary permissions to access your devices remotely. Go to Settings > Privacy and ch... ⇲
Fix: 1. Force close the app: As mentioned earlier, double-click the Home button and swipe up on the app to close it, then reopen it. OR 2. Fre... ⇲
Fix: 1. Check for background apps: Close any unnecessary apps running in the background that may be using resources. OR 2. Restart your iPhone... ⇲
Fix: 1. Clear app cache: Offload the app as mentioned earlier to clear any corrupted data that may have been carried over after the update. OR... ⇲