Fix Official errors on iphone

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Glitches
Daily questions limit glitches

🛠️ 1. Restart the app: Close the app and reopen it to refresh the session. This can often resolve tempo... show fix »
 
Bugs
Quizzes do not save answers

🛠️ 1. Ensure you are connected to the internet: Quizzes may not save if your connection drops. Check yo... show fix »
Bugs interfere with check-in and question streaks

🛠️ 1. Clear app cache: Go to iPhone Settings > General > iPhone Storage, find the Official app, and off... show fix »
 
Login
Users get logged out frequently

🛠️ 1. Check your app settings: Ensure that you have not enabled any settings that automatically log you... show fix »
 
Customization
Intimacy section lacks diversity for LGBTQIA+ couples

🛠️ 1. Explore alternative resources: While the app may not currently cater to diverse needs, consider s... show fix »
Repetitive daily questions

🛠️ 1. Provide feedback within the app: Use any available feedback feature to express your desire for mo... show fix »
Intimacy section only focuses on sex

🛠️ 1. Explore other sections of the app: Look for relationship-building activities or discussions that... show fix »
Limited date ideas

🛠️ 1. Research online: Look for date ideas on websites or social media that can complement the app's su... show fix »
 
Crashes
App crashes often

🛠️ 1. Update the app: Go to the App Store, check for updates, and install the latest version of the Off... show fix »
 
Notifications
Notifications do not account for completed tasks

🛠️ 1. Check notification settings: Go to Settings > Notifications > Official app and ensure that notifi... show fix »
 
Updates
Limited premium features

🛠️ 1. Explore all available features: Sometimes, features may be hidden or not immediately obvious. Go... show fix »
Inconsistent mood updates

🛠️ 1. Regularly log your mood: Make it a habit to log your mood at the same time each day to create con... show fix »
 
UI
User interface feels cluttered

🛠️ 1. Customize your dashboard: If the app allows, rearrange or hide features you don’t use often to cr... show fix »
Profile pictures sometimes do not display

🛠️ 1. Check your internet connection: Ensure you have a stable connection, as poor connectivity can pre... show fix »
 
Settings
App does not remember user preferences

🛠️ 1. Check app settings: Ensure that you have saved your preferences correctly in the app settings. So... show fix »
 
Ads
Frequent pop-ups disrupt user experience

🛠️ 1. Adjust notification settings: Go to Settings > Notifications > Official app and customize how and... show fix »
  Have a specific Problem? Resolve Issue below:
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 Contact Support
Developer:
Newel Corp
Email:
  http://getofficial.co
Website:
🌐 getofficial.co
Terms/Privacy:
⚔️ https://www.getofficial.co/legal/privacy-policy
 Switch to these Alternatives:
Lovewick: Relationship Tracker
Spicer - Sex Ideas For Couples
Cozy Couples: Relationship App
Love Nudge
Couple Game: Relationship Quiz
Cupla: Couples Shared Calendar
Duet - Date & Meet New Friends
Puff Count
PNM Companion
Realize - Design & Shop

 Private Data Official collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Usage Data

 Breakdown of Software Ratings
Positive experience
94.6%

Neutral
3.3%

Negative experience
2.2%

~ from our NLP analysis of 23,643 combined software ratings.
  Cost of Subscriptions
  1. Monthly : $14.99 Auto-renewable monthly plan
  2. Anually: $74.99 Auto-renewable yearly plan
  3. Weekly: $4.99 Auto-renewable weekly plan
  4. Relationship Lifetime*: $124.99 Active for the lifetime of the relationship
  5. Anually: $74.99 Auto-renewable yearly plan