—— Run into issues on Quickteller? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Check your bank statement: Verify if the transaction was indeed debited. If it shows as debited, take a screenshot for your records. 2. R... ⇲
Fix: 1. Refresh the app: Pull down on the transaction history screen to refresh it. This may help load your transaction history. 2. Check for upd... ⇲
Fix: 1. Check for updates: Ensure that your app is updated to the latest version, as features may be added in newer updates. 2. Explore alternati... ⇲
Fix: 1. Check eligibility: Ensure that you meet all the requirements for adding a debit card in the loan section. Sometimes, specific cards or ac... ⇲
Fix: 1. Use in-app support: Check if there’s an in-app support feature or FAQ section that might address your issue. 2. Look for alternative cont... ⇲
Fix: 1. Go to the payment methods section in the app settings. Look for the expired card and see if there’s an option to delete it. If not, try t... ⇲
Fix: 1. Reset your password: If you are locked out, try using the 'Forgot Password' feature to reset your password and regain access. 2. Ensure c... ⇲
Fix: 1. Refresh the app: Pull down on the account balance screen to refresh it. This may help load your balance. 2. Log out and log back in: Some... ⇲
Fix: 1. Check app settings: Go to the app settings and look for an option related to saving passwords or enabling biometric login (like Face ID o... ⇲
Fix: 1. Check for updates: Make sure your app is updated, as new banks may be added in newer versions. 2. Use the search function: If available,... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection. Switch between Wi-Fi and mobile data to see if the... ⇲
Fix: 1. Update the app: Check for any available updates in the App Store and install them, as updates often fix bugs that cause crashes. 2. Resta... ⇲
Fix: 1. Check notification settings: Go to your iPhone Settings > Notifications > Quickteller and ensure that notifications are enabled. 2. Check... ⇲
Fix: 1. Clear app cache: Offload the app as previously mentioned to clear any cached data that may be causing issues. 2. Reinstall the app: Unins... ⇲
Fix: 1. Wait for a patch: Sometimes, developers release patches after major updates to fix performance issues. Monitor the App Store for updates.... ⇲