fix problems on My One (AL) [iphone]

​

—— Run into issues on My One (AL)? Get help pending when official support gets back to you!

My One (AL)
Info:
company: One Albania
: https://www.one.al/myone/
: www.one.al
Chat with our AI-based My One (AL) Support
   Hello! How can I assist you?  

characters left:
 
Privacy issue

clipboard access without reason

Fix: 1. Check app permissions: Go to Settings > Privacy > Clipboard. Review which apps have access to your clipboard and adjust permissions if ne... ⇲
 
Compatibility issue

poorly developed cross-app

Fix: 1. Use alternative methods: If the app is not functioning well with other apps, consider using manual methods to transfer data, such as expo... ⇲

inconsistent performance on different devices

Fix: 1. Optimize device settings: Ensure that your device settings are optimized for performance. Go to Settings > General > Background App Refre... ⇲

My One (AL) does not function on older devices

Fix: 1. Check compatibility: Verify that your device meets the minimum requirements for the app. This information can usually be found on the app... ⇲
 
UI issue

activation feedback is misleading

Fix: 1. Review activation steps: Go through the activation process again carefully, ensuring you follow each step as outlined in the app’s instru... ⇲
 
Support issue

customer support unresponsive

Fix: 1. Check FAQs: Visit the app’s official website or help section within the app for frequently asked questions that might address your issue... ⇲
 
Account issue

My One (AL) fails to connect to account

Fix: 1. Check internet connection: Ensure that your device is connected to a stable internet connection. Try switching between Wi-Fi and mobile d... ⇲
 
Settings issue

options within app are ineffective

Fix: 1. Restart the app: Close and reopen the app to see if the options start functioning correctly. Sometimes, a simple restart can resolve temp... ⇲
 
Crashes issue

My One (AL) crashes after updates

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find My One, and offload the app. This will clear some data without deleting y... ⇲
 
Network issue

My One (AL) requires constant internet connection

Fix: 1. Check app settings: Look within the app settings to see if there are options to download content for offline use. Some apps allow you to... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
67.4%

Good experience
32.6%

Neutral
0.0%

~ from our NLP analysis of 43 combined software ratings.

 Switch to these Alternatives:
e-Albania
My Vodafone Albania
Tirana Ime 2.0
Digicom UP
Moj One
Takvimi Shqip
lowa - LastSeen Online Tracker
Vala jone
Trafiku Urban
MerrTaxi: Taxi in Albania

 Private Data My One (AL) collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info