fix problems on Filmm [iphone]

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—— Run into issues on Filmm? Get help pending when official support gets back to you!

Filmm: One-Tap Video Editor
Info:
company: Filmm, LLC
: http://filmm.co/support
: filmm.co
Chat with our AI-based Filmm Support
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Audio issue

Audio playback issues during editing

Fix: 1. Check your device's volume settings and ensure that the mute switch is off. 2. Restart the app to refresh audio playback. 3. If the iss... ⇲

Audio pitch issues with specific clips

Fix: 1. Check the original audio file for any issues before importing it into the app. 2. Try re-importing the audio clip to see if that resolve... ⇲
 
Bugs issue

Inability to save progress easily

Fix: 1. Regularly tap the save button while editing to ensure your progress is saved. 2. Check if there is an auto-save feature in the app setti... ⇲

Filters erase previous edits

Fix: 1. Before applying a filter, duplicate your video clip within the app to preserve the original edits. 2. Apply filters to a copy of the vid... ⇲

Filmm does not save videos intermittently

Fix: 1. Regularly save your work manually while editing to avoid losing progress. 2. Check if there is an auto-save feature in the app settings... ⇲

Bugs cause loss of edited work

Fix: 1. Regularly save your work manually while editing to avoid losing progress. 2. Check if there is an auto-save feature in the app settings... ⇲
 
Video issue

Video export fails

Fix: 1. Ensure you have enough storage space on your device for the exported video. Go to Settings > General > iPhone Storage to check available... ⇲

Inconsistent video playback

Fix: 1. Ensure your device has enough free storage space, as low storage can affect playback performance. 2. Restart the app and try playing the... ⇲
 
Customization issue

Limited control over clip editing

Fix: 1. Familiarize yourself with the app's editing tools by exploring the tutorial or help section within the app. 2. Use the zoom feature (if... ⇲

Text feature lacks fade in/out options

Fix: 1. Use a workaround by creating a separate video clip with the text overlay and applying a fade effect to that clip before merging it with y... ⇲

Difficult to trim clips precisely

Fix: 1. Use the zoom feature on the timeline (if available) to get a more detailed view of your clips for precise trimming. 2. Try using the spl... ⇲

Limited transitions available

Fix: 1. Explore the app for any hidden or advanced transition options that may not be immediately visible. 2. Consider using a different video e... ⇲
 
UI issue

Unresponsive buttons for cutting video

Fix: 1. Restart the app to see if the buttons become responsive again. 2. Check for any updates to the app that may fix bugs related to unrespon... ⇲

Navigation can be cumbersome

Fix: 1. Familiarize yourself with the app's layout and features by exploring the help section or tutorials. 2. Create a workflow or checklist fo... ⇲
 
Support issue

Customer service response is slow

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may resolve your problem without needing to contact support. 2.... ⇲
 
Payments issue

Requires subscription for full features

Fix: 1. Evaluate which features you need most and consider whether the subscription is worth the investment for your editing needs. 2. Use the f... ⇲

Free version has limited capabilities

Fix: 1. Make the most of the free version by focusing on the features that are available and learning to use them effectively. 2. Consider upgra... ⇲
 
Uploads issue

Importing clips can be problematic

Fix: 1. Ensure that the clips you are trying to import are in a compatible format supported by the app. 2. Restart the app and try importing the... ⇲
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 what users are saying
Good experience
93.5%

Bad experience
3.8%

Neutral
2.6%

~ from our NLP analysis of 7,428 combined software ratings.

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 Private Data Filmm collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Filmm+ Yearly: $29.99 Unlimited access to Filmm
  2. Filmm+ Monthly: $5.99 Unlimited access to Filmm
  3. Filmm+ Weekly: $1.99 Unlimited access to Filmm
  4. 16mm Pack: $4.99 Purchase 16mm Pack
  5. 8mm Pack: $3.99 Purchase 8mm Pack
  6. VHS Pack: $3.99 Purchase VHS Pack
  7. Dust Pack: $3.99 Purchase Dust Pack
  8. Camcorder Pack: $2.99 Purchase Camcorder Pack
  9. Oui Pack: $1.99 Purchase Oui Pack
  10. Equinox Pack: $3.99 Purchase Equinox Pack