—— Run into issues on Charlie Financial? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering the correct login credentials. If you forget your password, use the 'Forgot Password' feature to reset it. Addi... ⇲
Fix: Keep a detailed record of your interactions with customer service, including dates, times, and the names of representatives. This can help y... ⇲
Fix: First, ensure that your app is updated to the latest version available in the App Store. If the app is up to date, try restarting your iPhon... ⇲
Fix: Double-check your payment settings within the app. Ensure that your payment method is correctly linked and that there are no issues with you... ⇲
Fix: Explore the app's settings to see if there are any hidden features or options for transferring money that you may not have noticed. Sometime... ⇲
Fix: If you frequently receive alerts for transactions that you believe are legitimate, consider reviewing your transaction history and ensuring... ⇲
Fix: While the app may not currently support facial recognition, you can enable Touch ID or passcode login if available. Go to the app settings a... ⇲
Fix: Check the app for any tracking information regarding your card delivery. If available, this can provide you with updates on the status of yo... ⇲
Fix: When you encounter an account issue, document all relevant details and communicate them clearly when reaching out to customer service. This... ⇲
Fix: If your card is stolen, try to access the app immediately to report it. Many financial apps have a feature to lock or report a stolen card d... ⇲