fix problems on Mountainside Fitness App [iphone]

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—— Run into issues on Mountainside Fitness App? Get help pending when official support gets back to you!

Mountainside Fitness App
Info:
company: Smart Health Clubs
: http://smarthealthclubs.com
Chat with our AI-based Mountainside Fitness App Support
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Messages issue

Mountainside Fitness App does not send verification emails for password reset

Fix: 1. Check your spam or junk email folder to see if the verification email was filtered there. 2. Ensure that you are entering the correct ema... ⇲
 
Slow issue

Slow response time when booking classes

Fix: 1. Close any other apps running in the background to free up system resources. 2. Ensure you have a stable internet connection; switch to a... ⇲
 
Compatibility issue

No support for Apple Wallet integration

Fix: 1. As a workaround, take a screenshot of your membership barcode and save it to your Photos app for easy access. 2. Use the app to generate... ⇲
 
Customization issue

Inability to modify class spots without canceling

Fix: 1. If you need to change your class spot, first cancel your current reservation and then rebook the class. 2. Keep an eye on the class avail... ⇲
 
Bugs issue

Waitlist feature does not function correctly

Fix: 1. If you are placed on a waitlist, monitor your email for notifications about openings. 2. Regularly check the app for any updates on your... ⇲

Food tracking feature omits protein values

Fix: 1. Use a separate food tracking app that includes protein values and can be used alongside the Mountainside Fitness App. 2. Manually calcula... ⇲

Mountainside Fitness App does not show reserved spot after booking

Fix: 1. Refresh the app or log out and log back in to see if your reservation appears. 2. Check your email for a confirmation of your booking, wh... ⇲
 
UI issue

Profile section asks for 'Nick Name'

Fix: 1. If you do not wish to provide a nickname, you can leave this field blank if the app allows it. 2. Alternatively, use a placeholder name t... ⇲

Mountainside Fitness App is difficult to navigate

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located. 2. Use the search fun... ⇲
 
Support issue

No support available in the app

Fix: 1. Look for FAQs or help sections within the app that may provide answers to common issues. 2. Check the app's website for additional suppor... ⇲
 
Loading issue

Mountainside Fitness App fails to load class schedules

Fix: 1. Check your internet connection and try refreshing the app. 2. Clear the app cache by offloading the app as previously described, then rei... ⇲
 
Settings issue

Limited booking options for certain members

Fix: 1. Review your membership plan to understand the booking limitations. 2. If you frequently need to book classes, consider upgrading your mem... ⇲
 
Login issue

Inconsistent login validation for email addresses

Fix: 1. Double-check that you are entering your email address correctly, including any capitalization or special characters. 2. Try resetting you... ⇲
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 what users are saying
Good experience
97.5%

Neutral
1.3%

Bad experience
1.2%

~ from our NLP analysis of 6,016 combined software ratings.

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 Private Data Mountainside Fitness App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Diagnostics