fix problems on Dotsu [iphone]

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—— Run into issues on Dotsu? Get help pending when official support gets back to you!

Dotsu
Info:
company: Gamepocket Studio
: http://dotsugame.com
: dotsugame.com
Chat with our AI-based Dotsu Support
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Bugs issue

Bugs causing moves to not clear spaces

Fix: If you encounter a bug, try restarting the app. This can often resolve temporary glitches. If the problem persists, consider clearing the ap... ⇲
 
Support issue

Help page contains inaccuracies

Fix: If you find inaccuracies, try to cross-reference the information with online forums or community groups where other players share tips and s... ⇲
 
Gameplay issue

Priority of combinations is unclear

Fix: Experiment with different combinations of moves to see which ones yield the best results. Take note of which combinations clear the most spa... ⇲

Levels become impossibly difficult

Fix: Take a break from the game if you find a level too challenging. Sometimes stepping away can provide a fresh perspective when you return. Add... ⇲

Limited lives and slow refill rate

Fix: To manage your lives better, play during times when you can dedicate longer sessions to the game. This way, you can maximize your playtime b... ⇲

No option to replay levels

Fix: If you want to improve your score or earn more coins, consider starting a new game on a different device or account. This allows you to repl... ⇲

Gameplay becomes frustrating at higher levels

Fix: Take a strategic approach by analyzing the level layout before making moves. Plan your moves ahead to maximize your chances of success and a... ⇲
 
UI issue

Text disappears from buttons

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and adjust the text size or enable bold text to see... ⇲
 
Updates issue

Lack of new levels for extended periods

Fix: Stay engaged with the game by participating in any available events or challenges that may be introduced while waiting for new levels. This... ⇲
 
Accessibility issue

Colorblind accessibility issues

Fix: Adjust the color settings on your iPhone to enhance visibility. Go to Settings > Accessibility > Display & Text Size and explore options lik... ⇲

Missing symbols for color differentiation

Fix: If the game lacks symbols for color differentiation, try to memorize the patterns or shapes associated with each color. This can help you ma... ⇲
 
Payments issue

In-app purchases required to progress

Fix: Focus on maximizing your coin and booster earnings through daily challenges and events. This can help you progress without needing to make p... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.2%

Bad experience
8.2%

Neutral
4.6%

~ from our NLP analysis of 219 combined software ratings.

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 Private Data Dotsu collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Mini bundle: $1.99 Coin & goods pack
  2. Small bundle: $3.99 Coin & goods pack
  3. Medium bundle: $8.99 Coin & goods pack
  4. Large bundle: $16.99 Coin & goods pack
  5. XL bundle: $30.99 Coin & goods pack
  6. No ads: $4.99 Removes the ads from the game.
  7. XXL bundle: $49.99 Coin & goods pack