—— Run into issues on Hoop? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Explore the app's settings and features thoroughly. Sometimes, features may be hidden or not immediately obvious. Check for any updates in t... ⇲
Fix: Utilize the app's reporting and blocking features. If you encounter inappropriate behavior, report the user immediately through the app's in... ⇲
Fix: Ensure you have a stable internet connection. Switch to a Wi-Fi network if possible, as mobile data can sometimes lead to lower video qualit... ⇲
Fix: Try using the app during peak hours when more users are likely to be online. This can increase your chances of finding more people to connec... ⇲
Fix: Restart your device and the app. This can often resolve temporary connectivity issues. Additionally, check for any updates to the app that m... ⇲
Fix: Use the existing filtering options to the best of your ability. Familiarize yourself with the current settings to maximize your experience,... ⇲
Fix: Be cautious when interacting with new users. Take your time to get to know them before sharing personal information or engaging in deeper co... ⇲