fix problems on ZoneAlarm [iphone]

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—— Run into issues on ZoneAlarm ? Get help pending when official support gets back to you!

ZoneAlarm Mobile Security
Info:
company: Check Point Technologies
: http://www.zonealarm.com/support/
: www.zonealarm.com
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UI issue

Layout issues in the app

Fix: 1. Ensure that your iPhone is running the latest version of iOS. 2. Update the ZoneAlarm Mobile Security app to the latest version available... ⇲
 
Compatibility issue

Safari extension has problems

Fix: 1. Open the Settings app on your iPhone. 2. Scroll down and select 'Safari'. 3. Tap on 'Extensions' and ensure that the ZoneAlarm extension... ⇲

Limited functionality compared to desktop version

Fix: 1. Familiarize yourself with the features available in the mobile version by checking the app's help section. 2. Prioritize using the featur... ⇲
 
Security issue

Email server blocked as suspicious

Fix: 1. Open the ZoneAlarm Mobile Security app. 2. Navigate to the settings and look for email protection settings. 3. Check if there is an optio... ⇲
 
Account issue

License keeps getting deleted

Fix: 1. Ensure that you are logged into the same account used to purchase the license. 2. Check the app settings for any option to restore or re-... ⇲
 
Installation issue

Difficult to install on new computer

Fix: 1. Ensure that your new computer meets the system requirements for ZoneAlarm Mobile Security. 2. Download the latest version of the software... ⇲
 
Bugs issue

Random failures to scan

Fix: 1. Open the ZoneAlarm Mobile Security app and navigate to the scan settings. 2. Check if there are any scheduled scans and adjust the timing... ⇲
 
Support issue

Unhelpful customer support

Fix: 1. Utilize the app's help section or FAQ for common issues. 2. Search online for user forums or communities where other users may have share... ⇲
 
Payments issue

Subscription issues and billing problems

Fix: 1. Check your account settings within the ZoneAlarm Mobile Security app to verify your subscription status. 2. Ensure that your payment info... ⇲
 
Notifications issue

Inaccurate update notifications

Fix: 1. Check the app settings for any options related to notifications and update preferences. 2. Ensure that notifications are enabled for the... ⇲
 
Settings issue

VPN settings cause browsing issues

Fix: 1. Open the ZoneAlarm Mobile Security app and navigate to the VPN settings. 2. Try changing the VPN server location to see if it improves br... ⇲
 
Ads issue

Ad tracker blocking not available

Fix: 1. Check the app settings to see if there are any options related to ad tracking or privacy settings. 2. If no such options exist, consider... ⇲
 
Customization issue

No quick actions on home icon

Fix: 1. Check the app settings to see if there are any options to customize quick actions or shortcuts. 2. If not available, consider using the a... ⇲
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 what users are saying
Good experience
94.3%

Bad experience
3.1%

Neutral
2.6%

~ from our NLP analysis of 1,445 combined software ratings.

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 Private Data ZoneAlarm collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. ZoneAlarm Mobile Security: $2.49 One Month auto-renewable
  2. ZoneAlarm Mobile Security: $24.99 One Year auto-renewable
  3. Year ZoneAlarm Mobile Security Subscription: $29.99 Allow full usage of all the app functionality.