fix problems on Opensignal Internet Speed Test [iphone]

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—— Run into issues on Opensignal Internet Speed Test? Get help pending when official support gets back to you!

Opensignal Internet Speed Test
Info:
company: Opensignal Inc.
: https://www.opensignal.com/contact
: opensignal.com
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Settings issue

Cannot delete old test records permanently

Fix: Try logging out of your account and then logging back in. This can sometimes refresh the app and allow you to delete records. To log out, go... ⇲
 
Bugs issue

Inaccurate tower location detection

Fix: Ensure that your location services are set to 'Always' for Opensignal. Go to Settings > Privacy & Security > Location Services > Opensignal... ⇲

Maps and signal finder show limited tower information

Fix: Zoom in and out on the map to see if more tower information appears. Sometimes, the app may not display all towers at certain zoom levels.... ⇲

Limited information on connection quality

Fix: Check for any app updates in the App Store. Developers may have added more features or improved existing ones in newer versions. OR Try u... ⇲

Latency errors during speed tests

Fix: Ensure that you are testing during off-peak hours when network congestion is lower. This can help reduce latency during tests. OR Close a... ⇲
 
Network issue

Opensignal Internet Speed Test does not detect when switching Wi-Fi networks

Fix: Check your Wi-Fi settings to ensure that the app has permission to access the network. Go to Settings > Wi-Fi and ensure that the network is... ⇲

Opensignal Internet Speed Test fails to locate towers in populated areas

Fix: Try refreshing the tower data by going to the app settings and selecting 'Refresh Data'. This can help the app locate nearby towers more acc... ⇲

Find signal feature shows no towers

Fix: Ensure that your location services are enabled and set to 'Always' for Opensignal. Go to Settings > Privacy & Security > Location Services >... ⇲

Opensignal Internet Speed Test does not recognize individual carriers

Fix: Ensure that your device is updated to the latest iOS version. Sometimes, carrier settings need to be updated, which can be done in Settings... ⇲
 
Updates issue

Data usage feature not updated without relaunching

Fix: Manually refresh the data usage by going to the app settings and selecting 'Refresh Data'. This can help update the information without need... ⇲

Crowdsourced data often outdated

Fix: Manually refresh the data by going to the app settings and selecting 'Refresh Data'. This can help update the crowdsourced information. OR... ⇲

Interactive map does not refresh carrier info

Fix: Manually refresh the map by going to the app settings and selecting 'Refresh Data'. This can help update the carrier information on the map.... ⇲
 
UI issue

Directional arrow for tower location often missing

Fix: Calibrate your device's compass by moving it in a figure-eight motion. This can help improve the accuracy of the directional arrow. OR En... ⇲

Inability to orient app in landscape mode

Fix: Check your device's orientation lock. Swipe down from the top-right corner of the screen to access the Control Center and ensure that the or... ⇲
 
Crashes issue

Opensignal Internet Speed Test crashes when switching carriers

Fix: Clear the app's cache by going to Settings > General > iPhone Storage > Opensignal and selecting 'Offload App'. This can help resolve crashe... ⇲
 
Installation issue

Opensignal Internet Speed Test requires frequent reinstallation to function

Fix: Check for any app updates in the App Store. Keeping the app updated can resolve bugs that may cause it to malfunction. OR Clear the app's... ⇲
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 what users are saying
Good experience
88.1%

Bad experience
7.0%

Neutral
4.9%

~ from our NLP analysis of 15,705 combined software ratings.

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 Private Data Opensignal Internet Speed Test collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data