fix problems on Photo Vault [iphone]

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—— Run into issues on Photo Vault ? Get help pending when official support gets back to you!

Photo Vault | Hidden Album PV
Info:
company: Brain Craft Ltd
: https://www.braincraftapps.com/#contact-us
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Uploads issue

unable to import photos

Fix: 1. Check permissions: Go to Settings > Privacy > Photos, and ensure that Photo Vault has permission to access your photos. If not, enable it... ⇲

photos disappear after import

Fix: 1. Check the app's album settings: Open Photo Vault and check if the imported photos are in a different album or hidden. Sometimes, photos m... ⇲
 
Bugs issue

toolbar is buggy

Fix: 1. Restart the app: Close and reopen Photo Vault to see if the toolbar functions correctly after a fresh start. OR 2. Reset app settings:... ⇲

unable to delete photos

Fix: 1. Check for restrictions: Go to Settings > Screen Time > Content & Privacy Restrictions, and ensure that there are no restrictions preventi... ⇲

void albums created

Fix: 1. Refresh the app: Close and reopen Photo Vault to see if the albums reappear after a refresh. OR 2. Reorganize albums: If albums are em... ⇲
 
Support issue

no response from developer

Fix: 1. Check for community forums: Look for user forums or communities online where other users may have shared solutions or workarounds for sim... ⇲
 
UI issue

add photo button unresponsive

Fix: 1. Restart the app: Close Photo Vault completely and reopen it to see if the button becomes responsive again. OR 2. Reinstall the app: De... ⇲

Photo Vault design flaw with naming

Fix: 1. Rename photos manually: If the app allows, manually rename photos after importing them to ensure they are easily identifiable. OR 2. P... ⇲
 
Privacy issue

Photo Vault not stealthy anymore

Fix: 1. Check app settings: Look for any settings related to stealth mode or privacy features within the app and ensure they are enabled. OR 2... ⇲

lost access to personal content

Fix: 1. Check for backups: If you have previously backed up your iPhone using iCloud or iTunes, check if you can restore the app and its content... ⇲
 
Video issue

max file size for videos not stated

Fix: 1. Test with smaller videos: Try importing videos of varying sizes to determine the maximum file size that can be imported without issues.... ⇲
 
Customization issue

difficult to sort photos

Fix: 1. Use the sort feature: Check if there is a sort option in the app settings or photo library that allows you to organize photos by date, na... ⇲
 
Freezing issue

Photo Vault freezes

Fix: 1. Force close the app: Double-click the Home button (or swipe up) and swipe up on Photo Vault to close it. Then, reopen the app. OR 2. U... ⇲
 
Backup issue

no way to retrieve content

Fix: 1. Check for backups: If you have backed up your iPhone, you may be able to restore the app and its content from a previous backup. OR 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.7%

Bad experience
13.8%

Neutral
4.5%

~ from our NLP analysis of 4,416 combined software ratings.

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Secret photos - KYMS
Safe Lock - Hidden Photo Vault
Vault - Hide Photos & Videos.

 Private Data Photo Vault collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Photo vault pro monthly: $9.99 Cloud backup & all pro features for monthly
  2. Unlock All Feature: $4.99 Every feature will be unlocked
  3. Recycle BIN Feature: $1.99 user can recover delete items from Recycle BIN
  4. Unlimited Album Feature: $1.99 Can create unlimited number of albums
  5. Album Lock Feature: $1.99 can lock individual album
  6. Photo vault pro yearly: $49.99 Cloud backup & all pro features for yearly
  7. Album Cover Feature: $1.99 user can select album cover
  8. Photo vault pro six month: $29.99 Cloud backup & all pro features for 6 months
  9. PIN Timeout Feature: $1.99 PIN timeout feature will be unlocked
  10. No Ad Feature: $1.99 No advertisement will be shown.