fix problems on Mulberrys Dry Cleaners [iphone]

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—— Run into issues on Mulberrys Dry Cleaners? Get help pending when official support gets back to you!

Mulberrys Dry Cleaners
Info:
company: Mulberrys, LLC
: https://www.mulberryscleaners.com/contact-us/
: www.mulberryscleaners.com
Chat with our AI-based Mulberrys Dry Cleaners Support
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UI issue

Order pane often doesn't show nearby lockers

Fix: Check your location settings on your iPhone. Go to Settings > Privacy > Location Services and ensure that location services are enabled for... ⇲

Clunky app interface

Fix: Take time to explore each feature of the app to become more familiar with its layout. Sometimes, understanding the flow can make it feel les... ⇲

Random search bar appears instead of profile update

Fix: Try closing the app and reopening it to see if the issue resolves itself. Sometimes, a simple restart can fix display glitches. OR If the... ⇲

Keyboard covers input fields

Fix: Try rotating your phone to landscape mode when entering information, as this may provide more space for the keyboard and input fields. OR... ⇲
 
Bugs issue

Lockers are falling apart

Fix: If you notice a specific locker that is damaged, take a photo and note its location. You can report this to the store directly when you visi... ⇲

Mulberrys Dry Cleaners is buggy

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting the Mulberrys app, and choosing 'Offload App'. This will re... ⇲

Error messages when selecting pick-up or drop-off window

Fix: Try closing the app completely and reopening it. This can sometimes reset the session and clear temporary errors. OR If the error persist... ⇲

Scheduled pick-up not honored

Fix: Double-check your scheduled pick-up time in the app to ensure it was saved correctly. If it appears correct, take a screenshot for your reco... ⇲

Arbitrary address listed

Fix: Manually update your address in the app settings if possible. Go to your profile or account settings and look for an option to edit your add... ⇲

GPS incorrectly sets address

Fix: Check your phone's GPS settings. Go to Settings > Privacy > Location Services and ensure that the Mulberrys app has permission to access you... ⇲

Mulberrys Dry Cleaners behaves inconsistently

Fix: Document the specific instances when the app behaves inconsistently. This can help you identify patterns and possibly avoid certain actions... ⇲
 
Settings issue

No promotion codes in app

Fix: Check the Mulberrys website or social media pages for any current promotions or codes that may not be listed in the app. OR Sign up for n... ⇲
 
Support issue

Slow customer support

Fix: Utilize any available FAQs or help sections within the app to find answers to common questions without needing to contact support. OR If... ⇲

No response from customer service

Fix: Keep a record of your attempts to contact customer service, including dates and methods used. This can help you follow up more effectively.... ⇲

Individual store locations unable to assist

Fix: If a specific store cannot assist, try contacting a different location or the main customer service line for more comprehensive support. O... ⇲
 
Search issue

Cannot find address or locker

Fix: Use the search function in the app to input the address or locker name directly. If it still doesn't appear, try searching for nearby landma... ⇲
 
Notifications issue

No notifications on pickup or drop-off

Fix: Check your notification settings for the Mulberrys app. Go to Settings > Notifications and ensure that notifications are enabled for the app... ⇲
 
Customization issue

Closet feature eliminated

Fix: Check for any updates or announcements from Mulberrys regarding changes to features. Sometimes, features are temporarily removed for improve... ⇲
 
Updates issue

Mulberrys Dry Cleaners is outdated

Fix: Regularly check the App Store for updates to ensure you are using the latest version of the app. Updates often include new features and bug... ⇲
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 what users are saying
Good experience
80.5%

Bad experience
18.4%

Neutral
1.1%

~ from our NLP analysis of 261 combined software ratings.

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 Private Data Mulberrys Dry Cleaners collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics