fix problems on The Japan Times EPaper Edition [iphone]

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—— Run into issues on The Japan Times EPaper Edition? Get help pending when official support gets back to you!

The Japan Times ePaper Edition
Info:
company: The Japan Times, Ltd.
: https://japantimes.pressreader.com/help
Chat with our AI-based The Japan Times ePaper Edition Support
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Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. 2. If the app continues to crash, try uninstalling and reinstalling it.... ⇲
 
Downloads issue

limited offline functionality

Fix: 1. Before going offline, open the articles you want to read and allow them to fully load. This may enable offline access to those articles.... ⇲
 
Support issue

poor customer support

Fix: 1. Look for a FAQ or help section within the app or on the website that may address common issues. 2. If you need to reach out for support,... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > The Japan Times and ensure that notifications are enabled. Check the alert style and sound settings. 2.... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring all sections. Look for a tutorial or help section within the app that may provide g... ⇲
 
Customization issue

lack of customization options

Fix: 1. Check the app settings for any available customization options, such as font size or theme. 2. If customization is limited, consider usin... ⇲
 
Battery issue

high battery consumption

Fix: 1. Check battery usage by going to Settings > Battery and see how much battery The Japan Times app is consuming. If it's high, consider limi... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. If your device is outdated, consider updati... ⇲
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 what users are saying
Good experience
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Neutral
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Bad experience
1.2%

~ from our NLP analysis of 86 combined software ratings.

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 Private Data The Japan Times ePaper Edition collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data