fix problems on MyTowerHealth [iphone]

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—— Run into issues on MyTowerHealth? Get help pending when official support gets back to you!

MyTowerHealth
Info:
company: Reading Health System
: https://www.towerhealth.org/mytowerhealth
: www.towerhealth.org
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Settings issue

Appointment scheduling issues

Fix: Ensure that your app is updated to the latest version. If you are experiencing issues, try logging out of your account and then logging back... ⇲
 
Uploads issue

No digital images of scans

Fix: Check if the app has a specific section for viewing images or documents. Sometimes, images may not be directly available in the appointment... ⇲

Difficulty deleting uploaded photos

Fix: Navigate to the section of the app where your uploaded photos are stored. Look for an edit or delete option, which may be represented by a p... ⇲
 
UI issue

Lack of simple explanations for lab reports

Fix: Look for a glossary or help section within the app that explains medical terms. Some apps provide resources to help users understand lab res... ⇲

No summary of hospital stays available

Fix: Check if there is a section in the app dedicated to your medical history or hospital visits. Sometimes summaries are located under 'My Healt... ⇲
 
Slow issue

Slow appointment scheduling

Fix: Try using the app during off-peak hours when server traffic may be lower. This can sometimes improve performance and speed up the scheduling... ⇲
 
Loading issue

Delayed COVID test results

Fix: If you are experiencing delays, check the app for any notifications or updates regarding your test results. Sometimes, results may be posted... ⇲
 
Features issue

MyTowerHealth lacks important features for patient information

Fix: Review the app's settings and features to ensure you are utilizing all available options. Sometimes, features may be hidden or not immediate... ⇲
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 what users are saying
Good experience
91.6%

Bad experience
6.4%

Neutral
2.0%

~ from our NLP analysis of 440 combined software ratings.

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 Private Data MyTowerHealth collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics