fix problems on SecEMS [iphone]

—— Run into issues on SecEMS ? Get help pending when official support gets back to you!

SecEMS : Secure Messaging

Info:

company: Trustmobi

: http://www.secems.net

Chat with our AI-based SecEMS Support

🛠️ Common SecEMS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

notifications not working

Fix: 1. Check Notification Settings: Go to your iPhone's Settings app, scroll down and select 'Notifications'. Find 'SecEMS' in the list and ensu... ⇲

SecEMS had a meltdown

Fix: 1. Force Close the App: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to see all open apps. Swip... ⇲

Backup issue

lost saved data

Fix: 1. Check for Backups: If you have iCloud or iTunes backups enabled, check if you can restore your data from a previous backup. Go to Setting... ⇲

UI issue

no spaces between words

Fix: 1. Check Keyboard Settings: Go to Settings > General > Keyboard and ensure that 'Smart Punctuation' is turned off. This can sometimes affect... ⇲

removes spaces and line returns

Fix: 1. Check Formatting Options: Within the SecEMS app, look for any formatting options in the settings that may control how text is displayed.... ⇲

Payments issue

can't cancel subscription

Fix: 1. Go to Settings: Open the Settings app on your iPhone, tap on your name at the top, then select 'Subscriptions'. Find SecEMS in the list a... ⇲

Security issue

messages not encrypted

Fix: 1. Check App Settings: Open the SecEMS app and navigate to the settings. Look for any options related to message encryption and ensure they... ⇲

Crashes issue

SecEMS shuts down when adding contact

Fix: 1. Restart the App: Close the SecEMS app completely and reopen it. Try adding the contact again to see if the issue persists. 2. Check for... ⇲

Customization issue

needs improvement

Fix: 1. Provide Feedback: While I won't suggest contacting developers, consider providing feedback through the app's feedback feature if availabl... ⇲