—— Run into issues on 汉字卡? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the lighting conditions are optimal when scanning. Use natural light or a well-lit room to avoid shadows that can interfere with... ⇲
Fix: Check if the text is within the recommended size for scanning. If the characters are too small, the app may struggle to recognize them. Try... ⇲
Fix: Log out of the app and then log back in. This can refresh your account status and may resolve any discrepancies with your membership status.... ⇲
Fix: Verify your payment status by checking your purchase history in the App Store. If the payment was successful, try restoring your purchases w... ⇲