—— Run into issues on First Harrison ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the transaction categorization settings in the app. Go to the settings menu and look for transaction categories. You may be able to ma... ⇲
Fix: Ensure you are checking the correct account for the micro deposits. They may take a few days to appear, so be patient and check back regular... ⇲
Fix: Check if your app is updated to the latest version. Sometimes, features are added in updates, so ensure you have the most recent version of... ⇲
Fix: Clear the app cache by going to your iPhone settings, selecting the app, and choosing to clear cache or data if available. This can help imp... ⇲
Fix: Familiarize yourself with both apps. Check if there are any settings in the main app that allow you to link or access the debit card control... ⇲
Fix: Familiarize yourself with the app's layout by exploring all menus and options. Sometimes, taking time to learn the app can improve navigatio... ⇲
Fix: Ensure that you have the 'Remember Me' option selected when logging in. This should save your username for future logins. OR If the app d... ⇲
Fix: Ensure that Face ID is enabled for the app in your iPhone settings. Go to Settings > Face ID & Passcode, and make sure the app is toggled on... ⇲
Fix: Check your account settings to see if there is an option to reduce the frequency of verification prompts. Some apps allow you to adjust secu... ⇲
Fix: Ensure that you are following the correct steps for making a deposit. Check for any specific requirements such as image quality or lighting... ⇲
Fix: Check the bank's official website or social media channels for updates on outages. They may post information there that is not communicated... ⇲
Fix: Keep a record of any ATM fees incurred during outages. You may be able to submit a request for reimbursement through the app or website, eve... ⇲
Fix: Explore other payment apps that may integrate with your bank account for person-to-person payments, such as Venmo or PayPal, to supplement t... ⇲
Fix: Check the app's help or FAQ section for guidance on using specific features. This can often provide the information you need. OR Consider... ⇲