fix problems on Rekola [iphone]

—— Run into issues on Rekola? Get help pending when official support gets back to you!

Rekola

Info:

company: manGoweb, s.r.o

: http://www.rekola.cz

: www.rekola.cz

Chat with our AI-based Rekola Support

🛠️ Common Rekola Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Rekola freezes while watching stream

Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by trying to load other apps or... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for Rekola. Keeping the app updated can fix bugs tha... ⇲

Loading issue

limited offline functionality

Fix: 1. Download content for offline use: Check if Rekola has an option to download content for offline viewing. Look for a download button next... ⇲

Support issue

poor customer support

Fix: 1. Use in-app help: Check if Rekola has a help or FAQ section within the app. This can provide immediate answers to common issues. 2. Searc... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Rekola. Ensure that notifications are enabled and that the alert style is s... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any customization options available that you may have missed. 2. Use playli... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for Rekola to save battery. 2. Lower scr... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for running Rekola. This information can usually be found on... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.8%

Bad experience

4.3%

Neutral

1.9%

~ from our NLP analysis of 208 combined software ratings.

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Private Data Rekola collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data