fix problems on Jess' Stories [iphone]

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—— Run into issues on Jess' Stories? Get help pending when official support gets back to you!

Jess' Stories - Life Adventure
Info:
company: SayGames LTD
: https://say.games/support?a=jess_stories_ios
: say.games
Chat with our AI-based Jess' Stories Support
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Gameplay issue

energy bar does not refill

Fix: 1. Wait for a refill: The energy bar typically refills over time. Check the game’s rules to see how long it takes for energy to regenerate.... ⇲

unable to level up past certain points

Fix: 1. Check requirements: Ensure you meet all the requirements to level up, such as completing specific tasks or collecting certain items. Revi... ⇲

storylines become repetitive and boring

Fix: 1. Explore different paths: If the game allows for choices, try making different decisions to see if you can unlock new storylines or outcom... ⇲

merging mechanics are frustrating

Fix: 1. Review tutorials: If the game has tutorials or help sections, review them to better understand the merging mechanics and improve your str... ⇲

gameplay becomes tedious

Fix: 1. Change your approach: Try different strategies or focus on different aspects of the game to keep it fresh and engaging. 2. Take breaks: S... ⇲

game mechanics changed negatively

Fix: 1. Adapt your strategy: If mechanics have changed, try to adjust your gameplay style to accommodate the new mechanics. Experiment with diffe... ⇲

tasks do not provide stars

Fix: 1. Review task requirements: Ensure you are completing all aspects of the tasks as required. Sometimes, missing a small detail can prevent y... ⇲

game becomes less fun over time

Fix: 1. Change your gameplay style: Try different strategies or focus on different aspects of the game to keep it engaging. Experiment with new a... ⇲
 
Glitches issue

game glitches at higher levels

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Jess' Stories, and select 'Offload App'. This will clear temporary files... ⇲
 
Ads issue

excessive ads

Fix: 1. Play offline: If the game allows, try playing without an internet connection. This can reduce the number of ads you encounter. 2. Check f... ⇲

items disappear after watching ads

Fix: 1. Restart the app: Close and reopen the app to see if the items reappear after a refresh. 2. Check inventory: Sometimes items may not appea... ⇲
 
Payments issue

high costs for in-game items

Fix: 1. Save in-game currency: Focus on completing tasks and events that reward you with currency instead of purchasing items. This can help you... ⇲
 
Customization issue

unable to change furniture

Fix: 1. Check game settings: Look for an option in the settings or inventory that allows you to change furniture. Sometimes, this feature may be... ⇲

limited character and story options

Fix: 1. Explore all options: Make sure to explore all available characters and storylines within the game. Sometimes, options may be hidden or re... ⇲
 
Updates issue

lost progress after updates

Fix: 1. Check for cloud saves: Ensure that your game is linked to a cloud service (like iCloud) that may have saved your progress. Check the app... ⇲
 
Storage issue

storage issues prevent access to items

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete unused apps or files to create space for the game to function prope... ⇲
 
Support issue

no response from customer support

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the developer's website for common issues and solutions. 2. Engage with community... ⇲
 
Bugs issue

events and features do not work as intended

Fix: 1. Restart the app: Close and reopen the app to see if this resolves any temporary glitches affecting events and features. 2. Check for upda... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.6%

Neutral
4.2%

Bad experience
3.3%

~ from our NLP analysis of 13,843 combined software ratings.

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 Private Data Jess' Stories collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pack of gems 1: $1.99 Good pile of gems
  2. Pack of gems 2: $4.99 Good pile of gems
  3. NoAds: $7.99 Remove interstitial advertising
  4. Starter Pack: $6.99 Starter pack with valuable items
  5. Marathon Offer: $1.99 Event themed pack of valuable items
  6. NoAds: $6.99 Remove interstitial advertising
  7. Pack of gems 3: $9.99 Fine pile of gems
  8. Special Offer: $3.99 Special offer with valuable items
  9. Pack of bucks 1: $1.99 Good pile of bucks
  10. Golden Ticket: $4.99 Get additional rewards in the Season Pass